Ph3Experteer Overview /h3pIn this global E-Commerce role you will own and drive the D2C E-commerce roadmap for the De'Longhi brand, coordinating with local markets to execute strategies and deliver growth. You’ll champion site functionality, content, and customer experience while exploring new technologies to enhance digital commerce. The position blends strategic leadership with hands‑on execution in a fast‑paced environment, focused on premium online experiences and cross‑functional collaboration. This is a unique opportunity to shape a multinational brand’s direct‑to‑consumer presence and impact. /ph3Retribuzione / Benefits /h3ulliManage E-Commerce PL and budget to achieve growth and profitability /liliForecast sales to inform inventory and marketing planning /liliOptimize promotional spend with ADV and CRM Marketing Automation teams /liliLead global D2C operations (site functionality, content, CX) and align local strategies /liliIdentify, test, and integrate new D2C technologies and features /liliDefine roadmap for international E-commerce expansion and feature innovation /liliMaintain a pipeline of priority D2C website features and integrations /liliCollaborate with IT for system integration between D2C platform, ERP, and CRM /liliEnsure tax, credit, and compliance with Finance and Legal across markets /liliOptimize D2C customer service and logistics for premium post‑purchase experience /liliMonitor D2C KPIs, derive growth levers, and propose improvements /liliDeliver e-commerce insights to Retail Accounts and Product Development /liliPrepare regular reports and run Business Review Meetings with stakeholders /li /ulh3Responsabilità e Requisiti /h3ulli8-10 years in E-Commerce or digital roles /liliminimum 3 years leading D2C E-Commerce platforms in a multinational /liliStrong knowledge of e-commerce platforms (e.g., Salesforce Commerce Cloud) /liliUnderstanding of digital marketing landscape (SEO, data analytics, performance marketing, affiliates, CRM) /liliStrategic thinker with hands‑on execution ability in fast‑paced environments /liliExcellent communication and stakeholder management across global and local teams /liliProven cross‑functional leadership and transversal project management /liliStrong analytical mindset with data‑to‑insight skills (Google Analytics or SAP Analytics Cloud) /liliExcellent spoken and written English; Italian a plus /li /ul /p #J-18808-Ljbffr