At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Responsibilities Manage day-to‑day operations, overseeing the operations team and department to ensure train availability and reliability, focusing railway safety Ensure organizational processes comply with regulations and standards Alstom. Uphold health and safety guidelines and enforce compliance (AZDP) Improve, develop and implement operational policies and procedures for efficient operations. Enhance systems, processes, and best practices. Oversee staffing plans, recruitment, and training. Handle budgets, forecasting, and resource allocation to meet strategic goals. Monitors employee and team performance, offering coaching, training and feedback for improvement. Collaborate cross‑departmentally to align operations with organizational objectives. Implement quality assurance measures for products/services and monitor production and contractual KPIs. Enhance customer service quality and satisfaction Work with all team members to identify process improvement opportunities and cost savings, to ensure respect of hard inventory budget, improve maintenance cost, sales and PPI Optimize workflows and processes for efficiency and cost‑effectiveness. Monitor maintenance processes to ensure high‑quality safety maintenance Report on operational efficiency and quality standards. Foster innovation and productivity through effective communication. Stay updated on industry trends and best practices. Integrate new technologies and business processes as needed.