STORE MANAGER – SERRAVALLE SCRIVIA
Position
CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group. To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.
Job responsibilities
YOUR WORK ENVIRONMENT
MAIN PURPOSE
AS STORE MANAGER, AND PART OF RETAIL TEAM, YOU PARTICIPATE IN THE DEVELOPMENT OF THE BRAND IN OUR FREE-STANDING STORE IN SERRAVALLE. YOU WILL HAVE THE OPPORTUNITY TO LEARN AND SELF-DEVELOP IN AN ENVIRONMENT SURROUNDED BY PROFESSIONALS WITH HIGH DETERMINATION AND COMPETENCE.
KEY RESPONSIBILITIES FOR THE STORE
BUSINESS AND CLIENTS DEVELOPER:
• MONITOR THE STORE PERFORMANCE AND ALWAYS REMAIN AWARE OF MARKET TRENDS
• TAKE THE RESPONSIBILITY OF THE P&L; OF A SIGNIFICANT TURNOVER STORE
• IDENTIFY AREAS OF IMPROVEMENT AND WORK HAND IN HAND WITH MANAGERS TO IMPLEMENT ACTION PLANS TO ACHIEVE THE COMMERCIAL OBJECTIVES
• ESTABLISH A CLIENT-CENTRIC MINDSET TO OFFER CLIENTS THE BEST EXPERIENCE IN STORE AND ACHIEVE THE CRM OBJECTIVES
• TRANSLATE THE STORE’S OBJECTIVES INTO CONCRETE DAILY TARGETS AND TASKS, INSPIRE THE TEAM TO REACH THE TARGETS
• BE THE LINK BETWEEN THE HEAD OFFICE AND THE STORE
BRAND AMBASSADOR AND PROMOTER:
• BE THE AMBASSADOR OF THE BRAND AND ENDORSE THE CULTURE AND VALUES TO PROMOTE CELINE
• ENSURE THE BEST LEVEL OF CLIENT EXPERIENCE
• HANDLE DELICATE CUSTOMER SITUATIONS IF NEEDED
PROCESS OWNER:
• ENSURE THAT ALL THE PROCESSES ARE COMPLIANT WITH THE LEGAL, REGULATORY AND INTERNAL REQUIREMENTS
• BEING RESPONSIBLE OF THE STOCK
• BEING RESPONSIBLE OF THE STORE PLANNING
• GUARANTEE THE PROPER EXECUTION OF ALL TASKS RELATED TO THE DIGITALIZATION OF THE STORE
TALENT HUNTER, MANAGER & SKILLS DEVELOPER:
• DETECT NEW TALENTS IN YOUR DAILY ENVIRONMENT AND RECRUIT THEM
• MANAGE THE TEAM TO DRIVE THE BUSINESS: CREATE A POSITIVE WORK ENVIRONMENT, DEVELOP THE TEAM SPIRIT
• REGULARLY COACH THE TEAM TO ENSURE THEY DEVELOP THE KEY SKILLS EXPECTED AT THEIR POSITION
• ABILITY TO MANAGE SIZEABLE TEAMS
Profile
PROFILE & EXPERIENCE
EDUCATION: MASTERS/BACHELOR DEGREE
EXPERIENCE: 10 YEARS OF RETAIL MANAGEMENT EXPERIENCE, WITH AT LEAST 5 YEARS IN FULL OFFER STORES
SKILLS & PERSONAL ATTRIBUTES
• STRONG BUSINESS SENSE AND ABILITY TO DRIVE RESULTS
• PRODUCT AND FASHION SENSITIVITY
• PROVEN ABILITY TO MANAGE LARGE TEAMS, STRONG LEADERSHIP
• HIGH SENSITIVITY TO CLIENT EXPERIENCE AND LOYALTY
• STRONG COMMUNICATION SKILLS
• ORGANIZATIONAL SKILLS, SENSE OF PRIORITIES AND AGILITY
• TALENT FOR COACHING AND DEVELOPING A TEAM
• EXCEPTIONAL INTERPERSONAL SKILLS, EMPATHY, SINCERITY AND CURIOSITY
LANGUAGES: FLUENT IN ITALIAN AND ENGLISH A THIRD LANGUAGE WOULD BE A PLUS
Additional information
WORKPLACE: SERRAVALLE
STARTING DATE: AS SOON AS POSSIBLE
OUR COMMITMENT
As part of our #CELINECARES approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive.
We value diversity in all its forms — origins, identities, orientations, generations, abilities and life situations — and implement concrete actions to promote inclusion. Our disability policy aims to ensure equal opportunities for all our talents, with personalized accommodations if necessary.
If you require specific assistance during the recruitment process, please do not hesitate to let us know.
At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.