Ph3Assistant Restaurant Manager - Borgo Pignano Florence (EN) /h3 p1 day ago Be among the first 25 applicants /p pBorgo Pignano Florence is a refined boutique hotel nestled in a 5‑hectare park on the picturesque Florentine hills, just minutes from the historic centre. Part of the prestigious Relais Châteaux collection, the property will offer 32 elegant rooms and suites, a private villa, an exclusive spa, a heated pool, two restaurants, and enchanting event spaces – an oasis of relaxation and refinement in the heart of Tuscany. /p h3Job Description /h3 pThe bAssistant Restaurant Manager /b plays a strategic role in our Residence, contributing to the prestige and excellence that characterise Borgo Pignano Florence. In an environment where hospitality is authentic and talent is valued, they support the Restaurant Bar Manager in the operational management of the restaurant. /p pThey will be responsible for the quality of the food and wine experience, guest satisfaction, and the optimisation of the team’s performance, working closely with their superior to consolidate the restaurant’s position as a landmark in the local scene. /p pReports to: Restaurant Bar Manager /p h3Main Responsibilities /h3 ul liOrganise and supervise the front‑of‑house service, ensuring coordination and efficiency of the staff. /li liGuarantee the utmost attention to detail, promoting this philosophy within the team. /li liOffer excellent service to maximise customer satisfaction. /li liTake charge of organising catering services during events (e.g., cocktails, banquets, wedding lunches and/or dinners, musical events). /li liEnsure compliance with hygiene, health and safety regulations by conducting daily inspections. /li liMaintain profitability by increasing revenue and optimising costs. /li liSupervise the restaurant’s accounting and invoicing procedures. /li liMonitor stock levels, storage areas and re‑ordering; manage purchases, goods reception and waste control. /li liInspire and motivate the team to achieve operational excellence. /li liCollaborate with management to develop marketing initiatives and loyalty programmes. /li liFoster inter‑departmental collaboration through open communication. /li liMonitor guest satisfaction and implement corrective actions, managing any complaints. /li /ul h3Qualifications /h3 h3Requirements /h3 ul liA minimum of 3 years of experience in luxury hospitality settings. /li liProven leadership and team‑management skills. /li liExcellent communication and interpersonal skills. /li liFlexibility to work in shifts, including weekends and holidays. /li liExcellent knowledge of English; other languages are a plus. /li liAIS, FISAR or WSET diploma is a plus. /li liReferences. /li /ul h3Competencies /h3 ul liPassion for the food and wine world. /li liEffective communication, emotional intelligence, adaptability. /li liInter‑departmental collaboration with a spirit of initiative. /li liResults‑oriented with a focus on performance and objectives. /li liGlobal perspective and respect for cultural diversity. /li /ul h3Additional Information /h3 ul liStart date: May 2026 with a 7‑month fixed‑term contract as per the National Collective Labour Agreement for the Tourism Sector. /li li40 hours per week over 5 days with two rotating days off. /li liInternal training on operational procedures and introduction to the Relais Châteaux circuit. /li liTraining on quality assessment and sector regulations. /li liWelfare credit provided based on guest satisfaction. /li liCompany canteen. /li liUniform and uniform laundry service. /li liNo accommodation provided. /li /ul pWorkplace: Florence, Via Bolognese 89 /p pIl presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03. /p pInvia il tuo CV completo di fotografia e di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 – GDPR e saranno utilizzati esclusivamente per la selezione in corso. L’offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91. Non verranno prese in considerazione candidature che non rispecchino i requisiti richiesti. /p pReferrals increase your chances of interviewing at Relais Châteaux by 2x /p h3Job Details /h3 ul liSeniority level: Mid‑Senior level /li liEmployment type: Full‑time /li liJob function: Other /li liIndustries: Hospitality /li /ul /p #J-18808-Ljbffr