Company:
IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers. Core products include chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery / pastry ingredients.
Headquartered in Italy, IRCA Group has a strong track record of growth over the last decade, with 22 manufacturing facilities all over the world, 2000+ employee and €1 billion of revenues.
Purpose of Position:
Ambassador of IRCA quality products who takes care of the management of the "Demo" activities in collaboration with the marketing office, from the planning to the practice in front of the customer.
In collaboration with Sales, the aim is to demonstrate how best to use the wide range of IRCA semi-finished products and obtain the best finished product ever.
The goal is to ensure continuous support to our customers using IRCA products daily.
Description of main Activities /responsibilities: Organization : coordination with:
Marketing department to develop the guideline established at corporate level
Sales colleagues to plan demonstration based on Client’s interest & Presentation / launch of new products
Practical activity : directly to clients and/or at our Academy
illustration of the characteristics of the individual products
explanation of techniques for the best use of semi-finished products
creation of recipes
Technical support : In addition to the "Demo" activity, she/he will support the customer daily in case of:
problems and/or difficulties in using our products
application of recipes in relation to specific machinery
need to balance ingredients in individual recipes
Professional and Personal skills: Education Preferred background in technical education
Professional Skills Knowledge of pastry, chocolate, bakery and ice cream basis
Experiences 5+ years as pastry chef
Language Skills Proficient English is mandatory.
Computer Skills MS Office
Behavioural requirements: Excellent communication and relationship skills, Proven propensity for organization and planning, Proctivity, Creativity & teamworking
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