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Groups & events sales manager

Venezia
San Clemente Palace Venice
Sales manager
Pubblicato il 14 giugno
Descrizione

Job title: Groups Events Sales ManagerDepartment: Sales MarketingPosition reports to: Director of Sales__________________________________________________________________Scope and Range• To achieve budgeted revenues in Events Rooms, Conference and Banqueting in keeping with the annual budget and marketing plan• To effectively administrate and manager all group bedrooms and event bookings as per bookings procedures• To understand and maintain costing of all relevant functions.• To ensure effective communication with clients and other hotel departments to enable the smooth operation of in-house functions with a team spirit____________________________________________________________________Daily Duties• To actively seeking opportunities on local market and prospect the customers• Build and promote strong, long-lasting customer relationships by partnering with them• To handle and co-ordinate all confirmed meetings, events, gala dinners, special events (weddings, family reunions, non-residential events etc.).• To achieve budgeted revenues in Sales, Conference and Banqueting in keeping with the annual budget and marketing plan• To coordinate all functions bookings, as per bookings procedures, SOPs.• To handle and co-ordinate all enquiries for events in the hotels function rooms, food, and beverage areas• To attend and hold pre-service briefings for daily events• To ensure that all enquiries are responded on the same day for Italian enquiries and within 24 hours for international enquiries and to co-ordinate the sending out of all function proposals• To handle work allocations in an efficient manner, ensuring that standards and guest expectations are maintained• To ensure that all group bookings have valid option dates and that the proposals are actively chased prior to or on the option date, as directed• To ensure that the required lay-out of all function rooms are maintained throughout events in accordance with hotel standards• To efficiently manage Opera PMS to ensure that all information is complete, accurate and updated• To send out event proposals, contracts, confirm billing arrangements and deposit requirements as per terms and conditions• To issue Business Event Orders by appropriate day of the week prior to event, as directed and to attend and lead BEO weekly meetings• Promptly issue any late additions and amendments, as directed• To have a working knowledge of all hotel facilities and prices and hotels primary competition• To ensure accurate billing• To attend meetings internal or with clients, as assigned by superior manager.• Closely cooperate with Director of Sales and Revenue Department on promotions, selling our facilities and promoting the hotel• Handle group requests____________________________________________________________________EducationUniversity graduate, Hotel Apprenticeship, Higher College Education. ____________________________________________________________________ExperienceFive years experience in the hospitality sales position, preferably in a 5 star hotelMin two years experience as a groups events sales manager____________________________________________________________________LanguageAbility to work and communicate in a multinational environmentItalian – excellent oral and written skillsEnglish – excellent oral and written skillsAdditional language - beneficial____________________________________________________________________CompetenciesPlanning/organizationAdaptabilityFlexibilityInitiativeNegotiation skillsSelling skillsInnovative ideas____________________________________________________________________TechnicalStrong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)Opera PMS and Opera Sales Catering____________________________________________________________________Individual CharacteristicsStrongPeople OrientedPassionate for European luxuryEntrepreneurialStraightforwardInterest to develop in the Sales department, communication, attention to detailsOrganizational skillsProblem solving decision making

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