Senior reservation agent Luogo di lavoro: AnacapriAn opportunity has arisen for a Senior Reservation Agent to join the summer season 2025 of Jumeirah Capri Palace. The main duties and responsibilities of this role are: Handle reservations and special requests with precision and professionalism, adhering to LQA standards. Respond promptly to guest inquiries across multiple channels, ensuring accuracy and personalized service. Maximize revenue through strategic upselling of rooms, packages, and experiences. Maintain accurate records of booking details, payment information, and guest preferences. Resolve reservation-related issues efficiently to uphold guest satisfaction. Collaborate with Sales, Front Office, and other departments to ensure seamless guest experiences. Titolo di studio minimo: Comune e/o quartiere: Anacapri Link annuncio: https://www.lavoratorio.it/annuncio-lavoro/senior-reservation-agent-napoli/19935200.html