Job Description
:Spin Master is a leading global children's entertainment company, creating exceptional play experiences through it’s three creative centres: Toys, Entertainment and Digital Games. With distribution in over 100 countries, Spin Master is best known for award-winning brands PAW Patrol®, Bakugan®, Kinetic Sand®, Air Hogs®, Hatchimals®, Rubik’s Cube® and GUND®, and is the global toy licensee for other popular properties.What will you work on? The Key Account Manager is the lead point of contact for all matters specific to his/her customers. They are responsible for building and maintaining strong, long-lasting customer relationships, overseeing customer account management, including negotiating contracts and agreements to maximise the profit.
How will you create impact?
1. Developing annual business plans that deliver upon company goals and meet customer needs
2. Deliver product presentations, business proposals and ad plans to customers on time
3. Understand the customer timelines and proactively provide customers with all information and materials required to make decisions and manage business effectively
4. Work with support team to develop forecasts that best reflect market realities; update forecasts as required, on a monthly basis as a minimum
5. Timely and effective review of actual performance to ensure goals are achieved and adjust plans as necessary
6. Manage customer specific budgets and update salesforce
7. Analysis of sell through data and market intelligence to maximise business opportunities while minimising risk
8. Communicate clearly and efficiently with customers; and provide fast solutions to challenges
9. Work proactively and effectively with team members to deliver best possible customer service
10. Work in a team environment, providing feedback and coaching to your account management team
11. Quickly gain a thorough understanding of all account business objectives and marketing plans by gaining multi-level and cross functional contacts within your account portfolio
12. Develop innovative sales and marketing led account plans that will maximise Spin Master Italia’s performance within each account
13. Co-ordinate trade marketing and marketing activity within your accounts to ensure delivery of planned volume, distribution and profit targets
14. Maximise account profitability through strategic business planning including delivery of volume, revenue and margin and creative promotional work and good use of data to provide category solutions
15. Work closely with accounts to gain joint agreement on objectives for sales growth whilst managing each account selections process
16. Negotiate at senior level to ensure Spin Master Italia maximises the advantage of long term supply agreements and optimises all elements of the marketing mix
17. Accurate forecasting and working closely with the planning team to ensure stock is delivered to accounts as required
18. Flexibility regarding accounts managed
19. Actively work as part of a team to create a solution oriented culture, leading by example
20. Maintain and further develop the strong commercial and personal relationships between Spin Master Italia and the account base and ensure Spin Master Italia remains a preferred supplier
What are your skills and experience?
21. Bachelor’s Degree in Business, Marketing or related area
22. 3-5 years of experience in similar role, Toy industry background preferred
23. Demonstrated success managing a business portfolio with a national retailer, toys retailer preferred
24. Retail experience either at store level or retail planning experience is an asset
25. Customer driven approach and a “go-getter” attitude
26. Ability to build and maintain relationships, both externally and internally
27. Proficiency in MS Office software (Excel, Word, PowerPoint). Salesforce an asset
28. Demonstrated organisational, planning and communication skills
29. Goal oriented to achieve targets through self-motivation, persistence determination
30. Ability to create and maintain business presentations, Excel files, read POS reports
31. Able to travel, full clean driving license