Ph3Account Director (HOT0CJUA) /h3 pThe Account Director is responsible for driving revenue growth across the hotel through the development, retention and expansion of an established portfolio of mainly corporate and MICE clients. Acting as a trusted commercial partner to customers, the role focuses on strategic account management, proactive business development and close collaboration with on‑property teams to deliver exceptional customer experiences and measurable commercial results. /p h3Work Locations /h3 pWaldorf Astoria Rome Cavalieri Via Alberto Cadlolo 101 Rome 136 /p h3Responsibilities /h3 ul liAnalysis market trends and competitor activity to identify business leads; /li liManage and grow an existing portfolio of corporate and MICE accounts; /li liProactively source new MICE and corporate business through networking, industry events, tradeshows, and direct sales activities; /li liWork within current business strategies and recognize potential opportunities; /li liCooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs; /li liSupport site inspections, client entertainment and key customer events; /li liProduce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads; /li liAnswer customer queries in a prompt and professional manner; /li liManage self-performance in compliance with company policies and procedures. /li /ul h3Qualifications /h3 ul liPositive attitude and excellent communication skills; /li liCommitment to delivering a high level of customer service; /li liExcellent grooming standards; /li liExcellent negotiation, presentation and relationship building skills; /li liFluent Italian and English, written and spoken (additional languages are a plus); /li liFlexibility to respond to a range of different work situations; /li liAbility to work under pressure and under own initiative; /li liProven experience in an Account Director / Senior Sales Manager role or similar. /li /ul h3Desired Additional Capabilities /h3 ul liKnowledge of local market; /li liKnowledge of international markets; /li liKnowledge of hospitality; /li liPassion for sales and for achieving targets and objectives; /li liDegree-level qualification in a relevant field. /li /ul /p #J-18808-Ljbffr