Company Presentation Seves Glass Block Seves Glass Block is a global leader in the manufacture of glass blocks for architectural, design, and building applications. The company is headquartered in Duchcov, Czech Republic, and has a sales office in Florence, Italy. The company was founded in Duchcov in 1912 and has been producing glass blocks since 1955. SGB sells its products to over 100 countries through trade, distribution, and retail channels. Sediver Sediver is a global technical expert in overhead line insulator technology, Thanks to decades of excellence in research, engineering, production and service, in addition to the millions of insulators in service guaranteeing impeccable performance across the globe, Sediver has gained a reputation for unrivaled technical expertise and innovation. Position Summary: Support the Italian market by ensuring efficient customer service, order management and coordination of marketing activities, acting as an operational link between customers, sales team, and internal/external stakeholders. We will offer to the candidate and apprenticeship contract, during which they will benefit from internal and external training in order to develop their skills and competences in the role. Key Responsibilities Marketing Coordination Support the execution of campaigns, launches, and promotional activities Coordinate activities with internal teams (sales, product, communication) Interface with external agencies Sales Back Office Process and monitor orders in SAP Manage quotations, order tracking and reporting Coordinate with logistics, production, and finance Customer Service Manage customer inquiries, orders, and follow-ups Handle claims and service issues in coordination with sales Required Experience / Skills: Bachelor's or Master's in Marketing & Communication, Economics, Business Administration Knowledge of marketing and sales principles Knowledge of marketing and communication tools, ex. Canva Data analytics and management Fluent in English (written and spoken) Computer literate with knowledge of all Microsoft Office Applications Knowledge of SAP considered a plus Key Competencies: Strong organizational and communication skills Customer-oriented mindset Can-do attitude and hands on approach Attention to detail and reliability Proactive and solution-driven approach Ability to manage multiple tasks and priorities