Job Description
Our Commis de Rang are a crucial member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Commis de Rang will assist the F&B to provide an outstanding breakfast, lunch and dinner experience in compliance with HACCP and the Hotel standards of excellence for the warmest welcome and guest centricity.
Key Responsibilities
* Ensure a timely, accurate and high-quality clearing, cleaning and setting up tables, chairs, linens, china, glass and silver flatware in an unobtrusive way to have all prepared for the service to guests,
* Take care of checking and refilling condiment containers according to HACCP and the Hotel standards and regulations,
* Support, when needed ore requested, delivery of small items e.g., soups or beverages,
* Ensure a timely, accurate and high-quality clearing, cleaning and laying of buffets,
* Participate in providing a best-in-class service to guests by welcoming them, providing water, beverages, bread and butter service, following their requests and the Hotel excellence standards,
* Be always ready to gather all guest needs and to timely fulfill all their requests,
* Ensure a synergical collaboration with the Chef de Rang, guaranteeing that the food deliveries from kitchen to the guests match all the Hotel excellence standards.
Qualifications
* Hotel School diploma with high grade,
* Minimum 2-years' experience preferably at a high-level Restaurant/Hotel in the same role,
* Flexibility and openness to cooperate with the other Restaurant lines when necessary and required,
* Guest centricity, constant high attention to details, problem solving, punctuality, proactivity, skills are a must,
* Punctuality, great attention to details, flexibility, high team working,
* Flexibility to work on several shifts, weekends and holidays,
* Italian and English good confidence are mandatory,
* Constant top-level grooming,
* Constant compliance with HACCP, Hotel’s hygiene standards, procedures and code of conduct,
* Ability to work efficiently also under pressure,
* Legal right to work in Italy.
Additional Information
* A competitive package (base salary and yearly bonus)
* Medical Insurance, integrating Collective Labor Agreement one and extended to the family
* Ticket Restaurant
* Annual leave
* ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide.
* Learning & development: Opportunity to develop your talent and grow within your property and across the world!
* Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.