Data Center Engineering Operations Area ManagerJob ID: 3180026 | Amazon Data Services, Inc.We are seeking a Data Center Area Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Area Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The Data Center Area Manager will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission‑critical servers and must maintain better than 99.999% uptime.This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. The manager will maintain, operate, and troubleshoot mission‑critical data center facility equipment including electrical support equipment such as stand‑by diesel generators and related fuel systems, 3‑phase electrical systems that include but are not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment.ResponsibilitiesOversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers.Manage teams of 24/7 engineering technicians in all facets of their career.Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.Coordinate daily with a multitude of third‑party vendors ensuring adherence to contracted SLAs.Effectively and efficiently manage the operations budget and expenditures.Routinely operate as the after‑hours on‑call Data Center Area Manager for the data centers in the region, responding to any issues, and managing the investigation, mitigation, and recovery of the issue(s).Physical RequirementsWalk jobsites in uneven terrain.Work at heights and from ladders.Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl.Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.Carry objects weighing up to 49 pounds for short distances.Work shifts longer than eight hours in duration.Respond to off‑hour emergency calls.Maintain balance and perform construction tasks while on a ladder.Coordinate body movements when using tools or equipment.Reach and stretch to position equipment and fixtures while maintaining balance.Bend or twist the body into unusual positions while working.Perform physical tasks all day without becoming overly tired.Use hands to manipulate small wires and objects.Apply force quickly to objects and equipment.Push or pull heavy objects into position.Work in a noisy environment.Work at depths, such as under raised floors.Basic Qualifications2+ years of people management and team development experience.5+ years of engineering work managing large‑scale services experience.Experience in people management and team development.Experience in engineering work, managing large‑scale services.Experience maintaining SLAs through the implementation of proactive issue detection and reporting.Experience operating a mission‑critical team or product.High school or equivalent.Current, active US Government Security Clearance of Top Secret with SCI eligibility or above.Preferred Qualifications3+ years of work in a management position with 5 or more direct reports.5+ years of work in data centers with an emphasis on building and equipment operation experience.Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units.Experience in a management position with 5 or more direct reports.Experience working in data centers with an emphasis on building and equipment operation.Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. For more information on accommodations during the application and hiring process, visit https://amazon.jobs/content/en/how-we-hire/accommodations.The base salary range for this position is $129,200.00 - $193,000.00 USD annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D; insurance, and optional Supplemental life plans), EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.Location: USA, OH, Dublin.
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