Overview
As an Ecommerce Specialist you will be responsible for ensuring the best possible ecommerce execution of the markets assigned to you. In liaison with the local team you will drive and oversee the ecommerce performance. You will work to ensure the effective day-to-day running of the website, continuously measure site performance to guarantee our customers receive the best possible online service. You will produce and distribute ecommerce sales reports, KPI analytics reports and all customer journey-related reports. You will prepare and lead the monthly performance update meeting with your markets.
Responsibilities
* Oversee the day-to-day operations of our e-commerce platform, ensuring functionality, usability, and performance meet or exceed industry standards.
* Analyze website traffic, sales data, and customer behavior to identify opportunities for optimization and improvement.
* Improve customer experience by regularly updating homepage and category page content.
* Ensure promotions are correctly set up and tested before deploying to the website.
* Analyze historical sales data, market trends, and other relevant factors to generate accurate forecasts.
* Liaise with the development team to ensure all known website bugs are evaluated and fixed.
* The role also offers exposure to the full digital marketing mix, including SEO, PPC, affiliates and email marketing, and to in-depth website analytics, but merchandising is the main focus.
Qualifications
* Ideally 1+ years of relevant experience in eCommerce in a fast-moving company, strategic consultancy, or best-in-class digital agency.
* You are data-driven and enjoy performing regular analyses to continuously improve KPIs.
* Skilled in using Google Analytics and other BI tools.
* Strong organizational skills and the ability to manage multiple priorities.
* You are highly motivated, a team player, yet also able to work independently.
* Strong understanding of the wider digital marketing landscape (SEO, data analytics, performance marketing, affiliates, ecommerce).
* Excellent written and verbal communication skills in English.
* Experience in Salesforce Commerce Cloud or platforms such as Shopify, Magento, or SAP.
* Knowledge of DAM, PIM and CMS platforms.
* Direct experience in international business projects.
Benefits
* Dynamic Environment: Work in a fast-paced and challenging environment.
* Impactful Work: Make a real difference in the quality of products used by millions of people daily.
* Competitive Salary: Be rewarded for your expertise and dedication.
* Growth Opportunities: Develop your career within a leading global company.
* Wellbeing initiatives (engagement survey, welfare program, company restaurant, health insurance).
* Work-life balance (flexible work hours, smart working options).
* Partnerships and shopping programs (special price for company products, external partnerships & discounts, smart lockers).
Senior
* Seniority level: Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Manufacturing
We are an Equal Opportunity Employer. We reject and condemn any form of discrimination including discrimination based on age, gender, sexual orientation, health, race, nationality, cultural background, political opinions and religious beliefs, and membership of associations and trade unions.
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