In Store - IKEA (B2B) Key Account Manager
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Job Overview
This role requires at least 5 years' experience in sales, customer experience, or similar fields with a proven track record of results. Additionally, at least 3 years of experience in leading teams, preferably within retail, home furnishings, or B2B/Key Account Management, is necessary. The candidate should have expertise in planning, performance improvement, and measurement, along with a good understanding of the IKEA brand, culture, and values.
Key Qualifications
* Experience in the national B2B market environment and understanding customer expectations.
* Broad knowledge of market trends, legislations, requirements, and compliance standards in B2B segments.
* Fundamental knowledge of sales mechanisms and industry standards in metro markets.
Responsibilities
* Act as a subject matter expert for the metro market and collaborate with matrix partners and stakeholders.
* Contribute to business planning and drive stakeholder integration.
* Acquire new business customers and build long-term relationships with key accounts.
* Engage with stakeholders in the construction industry for tenders related to new constructions and renovations.
* Prepare and negotiate offers within framework conditions, ensuring quality and timeliness.
* Manage contracts, oversee execution, and supervise the lead pipeline and after-sales support.
* Promote IKEA values, sustainability initiatives, and foster an inclusive work environment.
Additional Information
This is a full-time role within the retail industry, emphasizing diversity, inclusion, and sustainability. We value community knowledge and encourage applications from all qualified candidates.
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