Ph3Account Manager (Mass management for Singapore/Malaysia/Thailand Sellers) /h3 pJob ID: | Amazon Corporate Services Vietnam Company Limited - K62 /p pAmazon Global Selling is seeking a dynamic and innovative Account Manager to join our Vietnam-based Southeast Asia hub, supporting sellers from Singapore, Malaysia, and Thailand. This is a unique opportunity to work at the intersection of seller success and AI innovation, helping businesses across three dynamic ASEAN markets scale their presence on Amazon's global marketplaces. As part of our offshore model, you'll be pioneering new ways of working that combine high-touch seller engagement with advanced AI tools to maximize impact. You'll help sellers navigate their growth journey while being at the forefront of AI-powered account management innovation in the region. /p h3What You'll Do /h3 pbDrive Seller Growth and Performance /b /p ul liIdentify and onboard SG/MY/TH sellers to participate in Amazon Global Selling programs, drive feature adoption to improve customer experience /li liMonitor seller performance metrics and work with sellers to achieve operational excellence /li liProvide coaching on best practices to optimize selection, listings, pricing, inventory, and advertising strategies /li liConduct business reviews with sellers, analyze sales trends and drivers, and develop recommendations for growth /li /ul pbAccount Management and Relationship Building /b /p ul liServe as primary point of contact for a cohort of SG/MY/TH sellers, delivering consultative support via one-to-one and one-to-many approach /li liProactively identify and address issues that may impact seller performance and become a trusted advisor for their Amazon business /li liEscalate complex issues to appropriate teams while maintaining seller satisfaction /li /ul pbProgram Execution and Collaboration /b /p ul liExecute structured campaigns focused on different Amazon programs and products /li liMaintain accurate seller records and track engagement outcomes in internal systems /li liCollaborate with cross-functional teams to drive seller success /li liLeverage AI-powered tools to enhance productivity and seller coverage effectiveness /li /ul h3Basic Qualifications /h3 ul liBachelor's degree required /li li2+ years of account management or customer success experience, preferably in e-commerce, online services, or retail industries /li liDemonstrated success in exceeding targets using a consultative, solutions-focused approach /li liStrong analytical skills with proficiency in Microsoft Excel and data-driven decision making /li liExcellent written and verbal communication skills in English /li liStrong learning agility and genuine interest in AI technologies and their applications /li liComfortable working with international and cross-cultural teams /li /ul h3Preferred Qualifications /h3 ul liExperience with global e-commerce or marketplace platforms /li liMandarin or Thai language skills are a plus /li liExperience using analytical tools, marketing tools, productivity tools, and online collaboration platforms /li liPrevious experience supporting sellers or businesses in Singapore, Malaysia, or Thailand markets /li /ul pOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn't listed, please contact your Recruiting Partner. /p pAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. /p /p #J-18808-Ljbffr