Ph3Overview /h3pAmazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit. Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers in places without reliable connectivity. /ppThe Amazon Leo business operations team is looking for a Sr. Technical Account Manager to join our Global Enterprise Services organization, supporting our rapidly growing partner ecosystem. You will serve as the primary technical point of contact for our strategic reseller partners, technology solution distributors (TSDs), and systems integrators who deliver Amazon Leo satellite connectivity to end customers across multiple verticals including maritime, energy, enterprise, and transportation. /ppThis is not a sales role; instead, it offers you the opportunity to serve as the technical lead and `voice of the partner` for organizations ranging from regional resellers to Fortune 500 systems integrators. You will provide dedicated technical support and guidance to ensure partners maintain high technical standards in their Amazon Leo service delivery, enabling them to successfully deploy, manage, and support satellite connectivity for their customers. /ppYour technical acumen and partner-facing skills will enable you to effectively represent Amazon Leo within partner environments, driving discussions with partner technical teams regarding service implementation, integration challenges, support escalations, and technical optimization. You will provide proactive technical guidance to help partners plan and implement solutions using best practices, while keeping their Amazon Leo deployments operationally healthy and resilient. /p h3Key responsibilities /h3ulliServe as primary technical point of contact for strategic partners post-launch, ensuring optimal performance and technical success of Amazon Leo service delivery through partner channels /liliProvide proactive technical guidance to partner technical teams, monitoring performance metrics and conducting regular technical reviews to maintain high service delivery standards /liliCoordinate engineering support resources and drive technical optimization initiatives across the partner ecosystem /liliManage technical support processes for partner-reported issues, ensuring rapid resolution and maintaining partner confidence in Amazon Leo technical capabilities /liliEngage partners and their field teams in technical workshops and focused meetings to communicate technical best practices and post-sales support protocols /liliDevelop and refine partner-facing technical collateral, integration guides, and troubleshooting documentation /liliWork closely with Partner Success Managers to align technical operations with business objectives while maintaining Amazon Leo\'s high standards for system performance /liliIdentify opportunities to improve partner technical capabilities through training, certification programs, and technical enablement initiatives /liliCoordinate with Customer Delivery Engineers (CDEs) for complex partner integrations requiring custom technical solutions /liliEnable rapid problem-solving protocols through direct operational integration and coordination with internal engineering teams /li /ul h3Export Control /h3pExport Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. /p h3About the team /h3pAs a member of Global Enterprise Services (GES), you will be joining the Customer Delivery (CD) team, a customer-facing regional group of experts that serves as the technical execution engine behind all B2B direct and indirect customers. You will work specifically with our partner ecosystem, supporting resellers, TSDs, and systems integrators who deliver Amazon Leo services to end customers. /p h3Qualifications /h3h3Basic Qualifications /h3ulli5+ years of design/implementation/operations/consulting with distributed applications experience /lili5+ years of technical engineering experience /li /ul h3Preferred Qualifications /h3ulliExperience in a 24x7 operational services or support environment /liliExperience in internal enterprise or external customer-facing environment as a technical lead /li /ul pAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. /ppOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. /p pThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life ADD insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at. /p pbPosted: /b February 4, 2026 (Updated 33 minutes ago) /ppbPosted: /b January 24, 2026 (Updated about 10 hours ago) /ppbPosted: /b July 11, 2025 (Updated about 10 hours ago) /ppbPosted: /b January 7, 2026 (Updated about 11 hours ago) /ppbPosted: /b December 6, 2025 (Updated about 11 hours ago) /ppAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status. /p /p #J-18808-Ljbffr