Ph3Overview /h3pDirect message the job poster from Mangia's /ppMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate Italian heritage, nature, and lifestyle. Reflecting our commitment to excellence and international recognition, two of our resorts belong to the Autograph Collection by Marriott, while one is part of the Curio Collection by Hilton. /ph3Position /h3pbLife Resort Manager: /b /ppThe Resort Life Manager leads the overall guest experience, blending hospitality, wellness, and lifestyle in line with brand standards. They coordinate cross-functional teams to deliver memorable, tailored stays. /ph3Key Responsibilities /h3ulliOversee the full guest experience, integrating hospitality, wellness, activities, and lifestyle services /liliCoordinate departments (front office, spa, FB, outdoor activities, guest relations) to ensure consistency and excellence /liliDesign tailored experiential programs aligned with brand identity and guest expectations /liliMonitor guest satisfaction and implement improvements based on feedback and KPIs /liliCollaborate with the marketing team to promote events, packages, and lifestyle initiatives /liliTrain and motivate staff to deliver empathetic, proactive, and memorable service /li /ulh3Requirements /h3ulliProven managerial experience in luxury resorts, boutique hotels, or wellness properties /liliStrong guest-centric approach, personalization skills, and attention to detail /liliCross-functional expertise in hospitality, wellness, events, and communication /liliEmpathetic leadership and ability to inspire multidisciplinary teams /liliExcellent command of English and preferably a second language /li /ulh3What we offer /h3ulliType of contract seasonal /liliMeals provided /liliCareer growth opportunities within the company /liliDynamic and collaborative work environment /liliOngoing training and access to professional development courses /li /ulh3Seniority level /h3ulliAssociate /li /ulh3Employment type /h3ulliFull-time /li /ulh3Job function /h3ulliCustomer Service /li /ulh3Industries /h3ulliHospitality /li /ul /p #J-18808-Ljbffr