Key Accountabilities
1. Commercial administrative management
o Drafting, updating and archiving:
+ annual supply contracts
+ framework agreements
+ business letters
+ price appendices
+ general conditions of sale
o Entering and maintaining commercial conditions in ERP
o Check consistency between negotiated agreements and contractual documentation
o Monitor contract deadlines and renewals
2. Pricing and spot quotes support
o Management of spot quote requests from customers
o Preliminary pricing calculation based on:
+ industrial costs
+ minimum margin required
+ logistics costs
+ quantities required
+ production complexity
o Preparation of a structured economic offer
o Presentation to the Sales Manager for final approval
o Follow‑up of submitted offers
3. Management of assigned customers
o Independent management of a small/medium or smaller client portfolio
o Receiving commercial requests, renewals, complaint management, negotiation within delegated limits
o Cross‑selling / upselling development, monitoring forecasts and purchased volumes, commercial visits where required
4. Business reporting and data analysis
o Preparation of periodic reporting for Italy and Europe:
+ monthly sales volume trend per customer
+ marginality
+ quarterly forecast
+ contract renewal status
+ opportunity pipeline
+ budget vs actual comparison
+ price/mix variation analysis
5. Internal coordination
o Daily interface with Customer Service, Supply Chain, Production Planning, Finance / Credit Control, Quality, Marketing HQ Europe / USA
Skills
* Adaptable, strong commercial and light financial backgrounds needed
Knowledge and Experience
* Degree in Economics, Management Engineering, Languages, Marketing or equivalent
* 2–5 years in internal sales, sales support, or B2B customer service roles
* Preferably from packaging food industry manufacturing or industrial B2B structured companies
* Native Italian speaker; professional English (writing/reporting/international calls)
* Technical skills: Excellent Excel, ERP (Oracle preferred), CRM, Pricing logic, Marginal analysis, Commercial contract management
Developmental responsibilities (within 12‑24 months)
* Self‑management of medium‑large clients
* Participation in annual negotiations
* Development of new businesses on the Italian market
* Support for international tenders
Possible growth to Key Account Manager #LI-AO1
Equal Opportunity Employer Statement
We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.
#J-18808-Ljbffr