Overview
Who we are
Catawiki is the leading online marketplace to buy and sell special objects. We offer over 75,000 special objects in auction every week — each reviewed and selected by one of Catawiki’s hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion, Classic Cars, Collectables and many more. We\u2019ve sold 10 million unique items to date and it\u2019s our mission to become the world\u2019s most popular auction destination for special objects. We\u2019re an innovative, pioneering and fast-growing scale-up. If you think you can make a difference to our team, go ahead and apply.
About the role
The Category Manager is responsible for the design and execution of the category strategy.
The goal of the Category manager is to increase the sales and profitability of the category by driving sustainable growth that fits within the Catawiki\u2019s value proposition, while having P&L responsibility.
He or She Ensures a constant flow of quality supply through the management of high potential leads and sellers.
The Category Manager manages an international team of Experts and designs budget and headcount decisions for the category. He or She facilitates and ensures close collaboration between the category and supporting teams.
Responsibilities
* Overseeing a significant category (based on size, complexity, growth opportunity and or team setup) through a high level of senior leadership
* Creating and developing a strategic long term plan for the development of the category in accordance with the Supercluster strategy as set by the Vice President
* Analysing data and insights related to demand, supply, quality, productivity and customer experience, in order to improve sustainable growth
* Setting the quarterly auction planning by proactively managing supply & demand cycles
* Accountability for the category P&L
* Quality management and curation consistency and efficiency amongst the Experts\u2019 base
* Securing the development of an international team of Experts
* Ensuring the category proposition to its buyers and sellers is in line with Catawiki\u2019s overall value proposition
* Ensuring customer centricity within the Customer Journey
* Developing strong working relationships with key sellers and buyers
* Aligning the strategy across departments and enhancing collaboration amongst the different teams
* Analysing and benchmarking key competitors, having an understanding of the drivers and trends in the market
Qualifications
* Minimum 10+ years experience in a Jewellery & Precious Stones related field
* Minimum 5-10 years experience leading a category, setting up the strategy and being able to translate it into actionable KPIs.
* Experience with Supply & Demand planning cycles
* Commercial procedures and negotiation strategies aimed at optimising inventories and maximizing the category growth
* Managing a large team of people, ensuring smooth running of weekly operations - managing teams remotely is a plus
* Working in a target-driven environment, motivating teams while ensuring quality standards are met at all times
* Knowledge of trade prices in order to comfortably assess, discuss or object (if needed) the quality of lots going into auction and periodically review internal Quality Guidelines
* Experience with CX procedures
* Gemmology Degree, from a well-recognised International Institute (eg. GIA, HRD, IGI) - also preferably registered FGA DGA
* Excellent communication and presentation skills
Where you\u2019ll be
This role can be based in The Netherlands, Germany, Italy, Belgium, Spain, France or the UK with a work from home arrangement.
What we offer
This is your chance to join our mission to fulfil people\u2019s passions, as part of a young and dynamic organisation. You\u2019ll be part of an enthusiastic, highly-motivated team of 800+ Catawikians. Additionally, you can expect :
* A challenging role in a diverse, international and fast-growing organisation with over 50 nationalities.
* Regular fun activities both on and offline e.g summer parties, boat rides and regular team events.
* Great secondary benefits including a holiday allowance and a fantastic pension plan paid for by Catawiki.
* Hybrid ways of working between home and office. We offer remote and activity-based working, suited to the team and individual responsibilities
* We care about our teams\u2019 wellbeing and offer a holistic wellbeing programme including our Employee Assistance Programme offering clinical services, single-session therapy, wellness support and more.
* Tailored learning and development opportunities to support your personal and professional growth;
* We want to help you celebrate special occasions in life by :
* providing employees with a 100 EURO Catavoucher upon joining and 50 EURO birthday Catavouchers;
* Extra days of annual leave
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