PArmani Hotel Milano, situato nel Quadrilatero della Moda, è la seconda collaborazione tra Giorgio Armani S.p.a. ed Emaar Properties PJSC. Ospitato in un edificio razionalista del 1937, incarna la filosofia “Stay with Armani” offrendo un’esperienza intima dove ogni dettaglio delle 95 camere e suite, disegnate dal suo autore, riflette eleganza, comfort e raffinatezza.brSotto la supervisione del team Lifestyle, gli ospiti ricevono un’ospitalità su misura. Al settimo piano del palazzo, con vista maestosa sulla città, l’hotel ospita l’Armani/Ristorante con cucina italiana dalle sapienti rivisitazioni in chiave internazionale e l’Armani/Bamboo Bar, mentre all’ultimo piano Armani/SPA si estende su una superficie di 1.000 mq con piscina relax e palestra.brPosizione:br/pulli Serve as the first point of contact in the hotel lobby, assisting guests with any inquiries or requests. /lili Welcome and manage all walk-in guests efficiently and professionally. /lili Support the Supervisors and Managers with administrative tasks as required. /lili Run operational reports and promptly communicate any discrepancies to relevant departments. /lili Stay up to date with expected arrivals and departures to ensure seamless guest experiences. /lili Maintain positive guest and colleague interactions, fostering a collaborative work environment. /lili Build and maintain strong guest relationships to enhance their stay. /lili Collaborate effectively with other departments in the spirit of teamwork. /lili Prepare daily, weekly, and monthly reports, including storage control reports. /lili Uphold and promote Armani’s Values and Culture Characteristics. /lili Ensure punctuality and adherence to hotel service standards at all times. /lili Handle guest inquiries both in person and over the phone with professionalism. /lili Respond appropriately to emergencies and follow hotel safety procedures. /lili Manage incoming and outgoing calls, including local, national, and international calls. /lili Process guest payments and maintain accurate cash handling procedures. /lili Stay informed about special programs, hotel events, and city attractions to provide personalized recommendations to guests.br/li /ulRequisiti:brulli Strong knowledge of Front Office operations, with a proactive approach to problem-solving. /lili Excellent work ethic and people-management skills, with a keen eye for detail. /lili Previous experience in a 5-star hotel or a related field is preferred. /lili Minimum of 1-year experience in a similar role. /lili Proficiency in Opera PMS is mandatory. /lili Fluency in English and Italian; additional languages are an advantage. /lili Strong knowledge of Milan’s attractions, events, and cultural scene.br/li /ulAltre informazioni:brulli Employment Type: Full-Time /lili Location: Milan, Italy /lili Languages Required: Italian, English (additional languages are a plus) /lili Contract Duration: 6 monthsbr/li /ulBenefits:brulli Meals provided in the staff restaurant /lili Uniform and laundry service /lili Exclusive discounts at Armani stores /lili Access to corporate benefits via the company appbr/li /ulApplicants must have legal authorization to work in Europe.brThis position is open to candidates of all genders and is offered in compliance with applicable equal opportunity and employment regulations.