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Leisure account director

Venezia
Jw Marriott Venice Resort & Spa
Account director
Pubblicato il Pubblicato 14h fa
Descrizione

PJoin JW Marriott Venice Resort Spa, a luxury retreat on Isola delle Rose. /ppJust minutes from St. Mark's Square, we offer world-class hospitality, award-winning dining, and a top wellness destination. /ppAs one of the best employers, we are committed to sustainability and creating a positive impact. /ppBe part of an inspiring team delivering unforgettable experiences. /ppJoinJWVenice Our marvelous resort, JW Marriott Venice Resort Spa is seeking a passionate, bright, and talented Leisure Account Director to join our team JOB SUMMARY Provides account management support for luxury travel agencies focused on luxury leisure individual and group business, located in top source markets that buy locally within the market. /ppDevelops strategic relationships with key segment buyers with the purpose of penetrating and growing local market share and driving revenue to hotel. /ppCORE WORK ACTIVITIES Managing Luxury Leisure Sales Activities Focuses on luxury leisure opportunities from luxury travel agencies in US CALA Partners with Global Account Executives that manage Luxury travel agencies (AMEX FHR, Internova, etc.) /ppWorks with Marketing teams on market-level and property-specific strategies and initiatives. /ppPulls-through existing national and regional promotions with travel agency customers. /ppPartners with regional team to help implement the market's luxury leisure strategy at key buying locations. /ppVerifies local market strategy is in alignment with the overall account goals. /ppbGains expertise in resort amenities (e.G. /b /ppSpa), 'new package offerings' and market promotions; promotes offerings withlocal buyers. /ppDevelops complete understanding of Marriott's value proposition to the travel agency market and all associated programs and services. /ppPartners with), Travel Industry Wholesale to pull through business within launch market and sustain selling solutions at the property level. /ppUnderstands competitive market set and economic environment in order to position hotels appropriately during sales process. /ppAttends appropriate trade shows, travel agency shows, and retail agency events. /ppAssists with business for other source markets on behalf of travel agency customers, as a value-added service. /ppFocuses on luxury leisure transient and group opportunities from retail travel agencies. /ppManaging Sales Activities Manages of all retail, and travel management accounts, including accounts based in source markets that produce sales into the local area. /ppWorks with the Director of Sales to establish understanding of sales strategy and effective implementation of this strategy for the hotel in these segments. /ppManages and directs the on-property multi-segment sales effort to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective sales deployment strategies to grow market share. /ppAchieves pre-defined group, retail, premium retail sales goals by actively up-selling each business opportunity to maximize revenue opportunity. /ppContracts and closes individual premium retail, retail, groups business resulting from strategic selling, negotiating skills and pull-through tactics. /ppRetains, expands and grows account revenue through account growth, margin management and implementation of sales and marketing initiatives in the key buying locations. /ppbPartners with key Sales teams (i.E. /b /ppGlobal Sales Organization (GSO)) to verify the pull through of intermediary segment strategies and tools in the market. /ppAchieves local account revenue and sales goals as defined by Market leadership. /ppDevelops and achieves operating budgets and manages controllable expenses. /ppBuilding Successful Relationships Serves as account's "local service guarantee" by verifying that outstanding service delivery is maintained at every customer touch point, issues are resolved timely and to the customers' 100% satisfaction. /ppCreates strong partnerships between field and corporate by maintaining a productive dialogue and exchange of ideas. /ppActs as the customer advocate through understanding the account needs and opportunities. /ppIdentifies emerging business opportunities and risks in the market to determine strategic Sales and Marketing implications and provides feedback to key stakeholders; partners with keystakeholders in account planning and determining strategy execution approaches for the market. /ppManages relationships with the key buyers that drive business to the market to optimize account reach and share for the segment. /ppDevelops working relationships with Property staff and provides coaching on specific booking needs to establish pull-through of opportunities of the wholesale segment. /ppDevelops and manages relationships with key buyers that drive business to the local market, optimize share and grow the luxury leisure segment. /ppCANDIDATE PROFILE High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional. /ppOR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required Lodging sales experience. /ppLuxury Leisure sales experience. /ppbAccount management experience. /b /ppComputer Skills English language + Italian – Additional language (Spanish) Marriott International is an equal-opportunity employer. /ppWe believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. /ppWe are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. /ppMarriott International portfolio of brands includes both JW Marriott and Marriott Hotels. /ppMarriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. /ppAs a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. /ppWith your skills and imagination, together we will innovate and reinvent the future of travel. /ppJW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. /ppJW believes our associates come first. /ppBecause if you're happy, our guests will be happy. /ppbIt's as simple as that. /b /ppOur hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. /ppJW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. /ppTreating guests exceptionally starts with the way we take care of our associates. /ppThat's The JW TreatmentTM. /p #J-18808-Ljbffr

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