**Position**:
The Store Manager is responsible for ensuring the achievement of commercial targets and contributing to the development of the brand's image and reputation in an assigned store; by defining the business strategy, sharing a compelling vision and a clear execution roadmap,. This role focuses on leading teams, driving sales, profitability, and client satisfaction while maintaining a well
- organized store environment. **Job responsibilities**:
Business Development: - Act as a key business partner in developing and implementing store-specific strategies aligned with overarching business objectives.
- Leverage strategic thinking and business analysis to propose innovative ideas and insights aimed at enhancing store performance and driving growth.
- Lead the implementation of clienteling strategies to gather and utilize client feedback effectively, driving continuous improvement in service and enhancing client satisfaction, as well as establishing long term relationships to build clients loyalty,.
- Ensure the highest level of client experience is consistently provided, creating a memorable and personalized experience for every client.
- Build network and understanding of the store environment, monitor competitors in order to identify potential opportunities Team Management and Development: - Build, lead, and develop a high-performing store team to deliver exceptional client experience and, achieve commercial ambition.
- Provide ongoing coaching, training, and performance management to support team members' growth, success, and overall wellbeing, including scheduling breaks and fostering a culture of work-life balance.
- Foster a positive work environment that promotes collaboration, innovation, and employee engagement while encouraging diversity and inclusivity within the team. Business Management and Profitability: - Drive sales performance and profitability by setting and achieving store sales targets, optimizing store layout, and effectively managing inventory and visual merchandising.
- Monitor Store PNL and control store expenses to ensure adherence to the budget and maximize profitability. Store Operations and Management: - Oversee day-to-day operations of the store, ensuring smooth and efficient functioning.
- Implement and enforce company policies and procedures to maintain a consistent brand experience across all locations.
- Ensure the store is well-maintained, clean, and organized to create an inviting and visually appealing environment for clients.
- Build omnichannel mindset among the team and drive related KPIs in order to maximize opportunities and increase client satisfaction across all business channels. **Profile**:
**PROFILE**
- Minimum 3-5 years of experience as a Store Manager in a luxury boutique
- Passion for products and for the Loro Piana brand
- Strong knowledge of the retail and luxury sector
- In-depth knowledge of the local market, with an existing network of high-end clients
- Strong coaching, communication, leadership, and team management skills
- Advanced level of English **_LORO PIANA _**
**MAISON**: - Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. In 1924, Pietro Loro Piana founded Ing. Loro Piana & C., the current company. Pietro’s nephew Franco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere têxtiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world’s foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicuña from the Andes, extra-fine Merino wool from Australia and New Zealand and lotus flower fiber from Myanmar. The company draws on both time-honored traditions and state of the art technology to offer its discerning customers products that are renowned for their peerless quality. All of the company’s collections of ready-to-wear garments and accessories are made in Italy to the highest standards of craftsmanship and sartorial excellence.