Amazon Logistics(AMZL) では、アカウントマネジメント（物流領域）を担っていただける人材を募集しています。本ポジションでは、Amazon 商品のラストマイル配送に関する戦略を具現化する立案、実行、そして配送パートナー企業の管理を行います。具体的には、担当配送パートナーとのビジネス開発に関する協議・交渉や契約・取引に関するマネジメント業務を実施し、パートナー横断的なプロジェクトや新規事業の開発とプロジェクト推進を担当します。Amazon配送ネットワークの発展・改善に、パートナー企業との協業を通じて貢献いただきます。
【Amazon Logistics (AMZL)について】 Amazon Logistics(AMZL) は、アマゾンジャパン合同会社のオペレーション部門に属する自社配送を統括する事業部です。購買者様がご注文された商品は大規模な物流センター（フルフィルメントセンター）から出荷され、最終的にAmazonの配送拠点に到着します。AMZLは、最終配送拠点から購買者様のご自宅に直接商品を届けるプロセス（ラストマイル）を担当しています。AMZLのゴールは、ラストマイル物流を通してお客様に更にご満足いただける高品質なCustomer Experience（顧客体験）を提供することです。
Amazon Logistics (AMZL) Team is responsible for the acquisition, design, construction, operation and management of all facilities in the Amazon Delivery Station Network. We are looking for a talented professional to join the JP AMZL LMAM (Last Mile Account Management) team, which supports the capacity building of AMZL Last Mile network via partnership with DSPs (Delivery Service Providers) in Japan. This position is a core management function in DSP AM (Account Management) section responsible for DSP partnership management, capacity building (procurement) for on‑going business as well as achieving the long‑term strategy of AMZL JP. Specifically, they are responsible for senior‑level business communication and development to meet customers’ demand. This position requires strong ownership for DSP program, excellent vendor management skills, and strong passion for customer innovation.
Key job responsibilities
- Lead senior level communication, negotiation and business development with large external vendors.
- Identify issue/root cause with limited information and lead communication across functions to build alignment on solution.
- Document and analyze with clear and data‑driven statements for internal senior and leadership.
- Communicate with business and supporting teams from operational, financial, and technical points of view.
- Take end‑to‑end responsibility for managing contract and payment of partners.
- Develop and improve the delivery channel program with deep understanding of complexity and ambiguous internal/external circumstances.
- Lead communication and negotiations with the senior management of large‑scale external delivery partners to expand business opportunities for both partners and Amazon.
- Grasp problems and causes within limited information, lead communication with other departments to gain agreement and drive implementation.
- Present analysis results to internal leadership using clear, data‑backed narratives.
- Share operational, financial, and technical perspectives with related departments.
- Assume overall responsibility for partner contracts and payments.
- Deeply understand the complex and uncertain internal/external work environment, and develop and improve the delivery channel itself.
A day in the life
- 30%: Information exchange with stakeholders including overseas.
- 30%: Negotiations and coordination with external partners.
- 20%: Development, planning, and reporting of the delivery channel program.
- 20%: Team management and talent development.
About the team
- Tenets: We create the future that customers can receive their package anytime, anywhere and in any way they want, going beyond their expectations.
- To customers: Achieve the best delivery experience by building a stable delivery network with various methods and advanced technologies.
- To partners: Become the No. 1 business partner by building a fair and sustainable business model with safety as a top priority.
- To the company: Fulfill a function that promotes the implementation of a sustainable delivery network with low cost and encourages future investment.
More Information (Japanese Only)
- Department: Last Mile (AMZL)
- Job: Other
- Location: Tokyo Office
Qualifications
- Bachelor’s degree or equivalent
- 5+ years of vendor management experience
- Experience delivering complex, data‑driven recommendations to senior leaders
- Experience with data analysis and basic Excel skills
- Speak, write, and read fluently in Japanese
Preferred Qualifications
- 5+ years of people management and team development experience
- Knowledge of supply chain management concepts – forecasting, planning, sourcing, optimization, and logistics or equivalent
- Speak, write, and read fluently in English, and have the ability to take direction in English
- Experience managing large‑scale projects from end to end
- Knowledge of and passion for e-commerce
- Experience working and communicating with multiple stakeholders, C-level executives and cross‑functional teams
- Experience hiring and developing highly effective and diverse teams
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
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