Enterprise Field Account Manager Roma Location
Rome, Rome, Italy
Description
The Role
Our Enterprise Account Management team owns and manages our restaurant relationships. As Deliveroo continues to scale, we become a major revenue channel for restaurants. We provide best-in-class support and act as restaurant consultants, using data-driven insights and industry knowledge to drive our partner restaurants’ growth. Our team is passionate, dynamic, and collaborative, working well across departments and building strong relationships with partners.
As an Enterprise Field Account Manager, you will be responsible for :
* Managing a portfolio of key enterprise restaurants in your territory, focusing on building lasting relationships and increasing profitability and revenue
* Monitoring and analyzing performance, preparing and presenting partner performance review meetings with key stakeholders
* Conducting periodic in-store visits, managing operational meetings, and delivering insights during monthly and quarterly reviews
* Increasing revenue and health metrics by consulting restaurant partners on best practices
* Collaborating with cross-functional departments such as Marketing, Operations, and Customer Service to drive business growth
You will be based in Roma (with a full remote contract), covering the Lazio, Umbria, and Abruzzo regions.
Requirements
* At least 2 years of experience in a commercial role (e.g., account management or sales)
* Strong commercial acumen
* Excellent attention to detail, people skills, and organizational skills
* Ability to create and maintain long-term relationships
* Experience using Microsoft Office tools and project management applications
* A self-starter, capable of managing your own time and priorities
* Fluent in English
* Driving license required
We are a young, rapidly growing company, so you should be prepared to work hard and demonstrate ongoing commitment and dedication.
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