Senior Product Manager, Retail Business Services (RBS)
Amazon strives to be the world's most customer‐centric company. To support that, Retail Business Services (RBS), Brand Experience (BX) organization creates, builds and leads innovation for Brand Owners. We enable brands to develop, launch and grow products to improve CX and their business in the Amazon store worldwide. We achieve this by building self‐help tools, recommendation, business impact, customer preferences, and trends leveraging customer feedback.
Key Responsibilities
- Identify opportunities to improve Brand Experience on Amazon and translate those opportunities into product.
- Mentor and guide the product managers and program managers in our organization and hold us to a high standard of product, technical rigor and excellence.
- Design and lead roadmaps for complex self‐help tools to help Brands while creating long‐term value for our shoppers.
- Work with our engineering partners and draw upon your experience to make right trade‐offs, unblock them and build synergies between multiple tech and product teams.
- Be responsible for communicating our innovations to the broader internal & external teams, community.
- Understand core technologies utilized in the product domain and how to apply these technologies to invent, evolve, improve, simplify, etc.
- Identify gaps/opportunities in or between features, regions, system architectures (e.g., services, workflows, tooling) to satisfy the needs of product customers.
- Bring CX, data‐driven business, and technical judgment to decisions. Able to make the case for a technology product and can influence teams to dedicate resources.
Basic Qualifications
- 5+ years of product or program management, product marketing, business development or technology experience
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end‐to‐end product delivery
- Experience as a product manager or owner
- Experience owning technology products
Preferred Qualifications
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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