PpbiGaming Account Manager - French-speaking /b – Apply for the role at bTrueLayer /b. /p h3About TrueLayer /h3 pTrueLayer is Europe’s fastest‑growing Pay by Bank network, combining real‑time bank payments with financial and identity data. E‑commerce, iGaming, and financial services businesses use our products to onboard new users, accept money, andjno payouts in seconds, at scale. We operate in 22 countries and place a new user on the network every 3 seconds. TrueLayer powers companies such as Ryanair and Just Eat Takeaway and have raised over $300 million from investors including Stripe, Tiger Global, Northzone, and Tencent. /p h3Description /h3 pThe Customer Success team delivers a post‑sale lifecycle; Account managers act as “Trusted Advisors”, mapping use cases and helping customers realise the value of our products. The role focuses on helping our largest French‑speaking iGaming operators across Europe. You will support and grow relationships, ensuring clients exceed expectations and adopt TrueLayer’s payment method at the checkout. /p h3What we expect from you as a Senior Customer Success Manager iGaming /h3 ul liDrive end‑user adoption and retention at the checkout for our largest enterprise merchants. /li liOwn and grow your portfolio of key merchants, meeting strategic and growth goals through cross‑sell and upsell initiatives. /li liBuild and leverage relationships at all levels of client organisations – from C‑level executives to operational staff. /li liProvide strategic and consultative thought leadership and data‑driven insights to influence Mā payments strategy of large iGaming enterprises. /li liCollaborate with Sales, Product, and Marketing Remarks to align growth insights, influence product road‑maps, and ensure solutions meet enterprise customer needs. /li liPromote growth through client account planning, optimal rhythms and action‑oriented KPIs. /li liMeet clients face‑to‑face whenever possible throughout the year. /li /ul h3About you /h3 ul liObsessed with delivering client and TrueLayer growth through user adoption. /li liEnjoy engaging others and developing positive working relationships at all levels of an organisation. /li liEnthusiastic about leading strategic payment conversations, presenting business reviews, and improving share of wallet at the checkout. /li liSkilled in leveraging business knowledge and analytical abilities to strategically assess and help бих reach TrueLayer and client goals. /li liExcited to prioritise and coordinate multiple projects across different teams, while motivating and collaborating with others to achieve results. /li liPrevious experience driving growth and adoption at checkout with large clients in payments or fintech. /li /ul h3We would be really excited if you have /h3 ul liRelevant vertical experience (particularly within iGaming). /li liPrevious work in fintech, ideally specialising in payments. /li /ul h3Benefits – What you can expect from usBenefits (What you can expect from us) /h3 ul liCompetitive salary and meaningful equity. /li liFlexible hours and hybrid working – split your time 50/50 between home and offices in London and Milan, 2–3 days per week in the office. /li li€200 one‑off contribution for your home office set‑up. /li liFlexible holiday policy – 24 days juda standard. /li liTwo volunteering days to support causes important to you.main?"status="dialog destination=""null"" /li liLife Cover as part of our benefits package. /li liGenerous parental leave beyond statutory requirements – no minimum tenure. /li liMeal vouchers for every day you’re working, including while remote. /li liFree lunch from Deliveroo on Tuesdays, Wednesdays, and Thursdays (if you work from the office). /li liAnnual learning development budget. /li li12 fully‑paid wellbeing days a year and your birthday off (on top of holiday allowance). /li liMembership of mental wellbeing platform Spill. /li /ul pWe strongly encourage applications from underrepresented groups (e.g. people of colour, LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from all socio‑economic backgrounds). If you would like to discuss alternative working patterns, please let us know. We will always aim to make appropriate adjustments to ensure a fully inclusive interview process and will be happy to support you. /p h3Seniority level /h3 pMid‑Senior level /p h3Employment type /h3 pFull‑time /p h3Job Function /h3 pSales and Business Development /p h3Industries /h3 pSoftware Development /p /p #J-18808-Ljbffr