PbStation Agent /b /ppbr/ppAre you ready to embark on a rewarding career as a Station Agent? At Turkish Airlines, known for its exceptional hospitality, we are seeking bright and enthusiastic individuals to join our welcoming team. As a Station Agent, you will play a crucial role in providing outstanding passenger services, creating memorable experiences, and ensuring seamless operations at our Airport Office. If you thrive in a fast-paced environment, enjoy interacting with passengers, and are known for your go-getter attitude, this is the perfect opportunity for you. Join us and become a valued member of our team as we strive to deliver exceptional service and elevate the travel experience for our passengers! /ppbr/ppbJob Description /b /ppbr/pulliAs the aircraft arrives, you'll warmly welcome passengers and facilitate smooth coordination and communication between the crew, handling agent, catering, cleaning, air traffic, customs, and immigration. You'll ensure that all necessary flight documents are prepared accurately and completely, place orders for daily catering services, and maintain comprehensive flight records. Post-flight, you'll handle the accurate filing of documents and perform statistical analysis of flight coupons. /liliIn cases of lost baggage, you'll diligently coordinate with the handling agent to locate and deliver lost items to their owners. If necessary, you'll follow the compensation process accordingly. /liliWith a warm and friendly demeanor, you will handle Reservation/Booking, Ticket Sales, Information, and Passenger Operations (Check-in, Manifest preparation) services. /liliYou'll handle reservation/booking requests with efficiency and issue tickets for both domestic and international flights. Additionally, you'll handle processes such as Endorsement, Rerouting, and the return of tickets. /li /ulpbr/ppbDesired Skills Experience /b /ppbr/pulliBachelor's degree or at least high school graduation. /liliPermanent residence permit in the respective country (the company does not provide or assist with work permits). /liliPreferably minimum of 1 year experience in civil aviation or tourism. /liliThe ability to thrive in high-pressure situations. /liliExcellent command of English and proficiency in local language(s). /liliAvailability to work in shifts, including overnight shifts. /liliA team player who can also work independently when needed. /liliAbility to multitask effectively and handle multiple tasks simultaneously. /liliStrong oral and written communication skills. /liliDemonstrated a sense of responsibility and the ability to make accurate and effective decisions. /li /ulpbr/ppbBenefits: /b /ppbr/pulli13th and 14th Salary /liliPrivate Health Insurance /liliMeal Allowance /liliSocial Rights (Birth/Death Allowance) /liliTransportation Allowance /li /ulpbr/ppWe strive to bring the far close by making the world move through our wings. We are working with all our strength to offer our guests a unique experience while connecting 350 destinations around the world. We would like to see you among us in our success story to which each member of our family contributes. Now it is time to grow our family with you to achieve greater goals. /p