Bartender (sciacca)

**ROCCO FORTE HOTELS**
**VERDURA RESORT**
**Sicily**
**BARTENDER**
**Main purpose**:
The Bartender provide friendly, attentive, and timely service to our Guests to create an exceptional and personalised experience for each one of them. His/her main objective will be to serve our Guests in order to create such an experience that they will want to return again!
**Reports to**: Bar Manager.
**Main duties & responsibilities**:
- Support the team in attending bar service;
- Engage the Guests following Rocco Forte Hotels service standards and procedures.
- Create and maintain a personalised relationship with guests in order to anticipate their needs;
- Responsible of the cleanliness and tidiness of the Bar;
- Responsible of the equipment and supplies assigned to perform the service;
- Contribute to the achievement of economic targets of the bar. Complete knowledge of all products served by the bar;
- Comply with H&S; national rules and company instructions.
**Competencies required**:
- **Collaboration**: Be able and willing to work as a team within the department and with other departments. Demonstrate sensitivity to cultural differences and diversity, treating others with respect and inclusiveness regardless of position level or background.
- **Personal Effectiveness & Communication**: Demonstrate self-control and present information clearly and with confidence. Ask questions to ensure understanding. Listen and respond empathically to others. Use and interpret non-verbal behaviours to enhance understanding.
- **Personal development**: Be open to and accept constructive feedback and use it to improve. Take on new learning opportunities willingly. Ongoing dialogue with Head of Department on own performance objectives.
- **Business orientation**: Understand how personal objectives impacts department and hotel targets. Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity.
- **Technical Skills**: Demonstrate technical competence and knowledge related to the role. Look for Guest’s feedback and use it to improve service. Be responsible for own actions and behaviours.
**Other requirements**:
- English knowledge equivalent to level B1/B2;
- 3 years of professional experience in a similar role; working experience in well-known venues will be a plus;
- A.I.B.E.S. certification is preferred;
- Preferable evidence of self-development through specialized courses, conferences/workshops.
**We offer**:
- Fixed-term contract according to C.C.N.L. Settore Turismo;
- Learning & development activities;
- Career opportunities within Rocco Robusto Hotels.
- References
**Workplace**: Verdura Resort, Sciacca (AG), S.S. 115 Km 131, 92019 Sicilia.
Contratto di lavoro: Tempo pieno
Benefit:
- Mensa aziendale
- Orario flessibile
- Parcheggio libero
Orario:
- Turni
Tipi di retribuzione supplementare:
- Quattordicesima
- Straordinario
- Tredicesima

📌 Bartender
🏢 Verdura Resort - Rocco Forte Hotels
📍 Sciacca