De'longhi e-commerce manager

Experteer OverviewIn this global E-Commerce role you will own and drive the D2C E-commerce roadmap for the De'Longhi brand, coordinating with local markets to execute strategies and deliver growth. Aumenti le sue possibilità di arrivare alla fase del colloquio leggendo la descrizione completa del lavoro e candidandosi tempestivamente. You'll champion site functionality, content, and customer experience while exploring new technologies to enhance digital commerce. The position blends strategic leadership with hands‐on execution in a fast‐paced environment, focused on premium online experiences and cross‐functional collaboration. This is a unique opportunity to shape a multinational brand's direct‐to‐consumer presence and impact.Retribuzione / BenefitsManage E-Commerce P&L and budget to achieve growth and profitabilityForecast sales to inform inventory and marketing planningOptimize promotional spend with ADV and CRM & Marketing Automation teamsLead global D2C operations (site functionality, content, CX) and align local strategiesIdentify, test, and integrate new D2C technologies and featuresDefine roadmap for international E-commerce expansion and feature innovationMaintain a pipeline of priority D2C website features and integrationsCollaborate with IT for system integration between D2C platform, ERP, and CRMEnsure tax, credit, and compliance with Finance and Legal across marketsOptimize D2C customer service and logistics for premium post‐purchase experienceMonitor D2C KPIs, derive growth levers, and propose improvementsDeliver e-commerce insights to Retail Accounts and Product DevelopmentPrepare regular reports and run Business Review Meetings with stakeholdersResponsabilità e Requisiti8-10 years in E-Commerce or digital rolesminimum 3 years leading D2C E-Commerce platforms in a multinationalStrong xrdztoy knowledge of e-commerce platforms (e.g., Salesforce Commerce Cloud)Understanding of digital marketing landscape (SEO, data analytics, performance marketing, affiliates, CRM)Strategic thinker with hands‐on execution ability in fast‐paced environmentsExcellent communication and stakeholder management across global and local teamsProven cross‐functional leadership and transversal project managementStrong analytical mindset with data‐to‐insight skills (Google Analytics or SAP Analytics Cloud)Excellent spoken and written English; Italian a plus #J-18808-Ljbffr