We are looking for an Assistant Manager to join our team in a dynamic and fast-paced pizzeria environment.
About the Role
* Lead operational activities in the dining room during service hours.
* Cooperate with staff members to ensure seamless service delivery.
* Optimize sales by implementing effective upselling techniques.
* Monitor and analyze restaurant performance using key performance indicators (KPIs).
Mandatory requirements include a strong English language proficiency (B2 level) and basic knowledge of Portuguese is a plus.
This is a fantastic opportunity to grow professionally in a vibrant and challenging work environment.
Salary and Benefits
The salary for this position will be within a range of €1,800 to €2,000 per month, commensurate with experience and skills.
Required Skills and Qualifications
Key Responsibilities:
* Client greeting and welcome
* Menu updates for staff
* Assisting clients with special needs
* Table setup control
* Report creation and reading
* Service procedures execution
* Cash handling
* Order management
* Sales area management
* Managing difficult customers
* Handling customer complaints
* Patient reservations
* Restaurant cleanliness monitoring
* Order and supply organization
* Sales optimization
* Routine preparation for service
* Selecting glassware for orders
* Dish service
* Menu explanation
* Upselling
* Mobile/tablet usage
* Evaluating customer feedback
Working Conditions
This is a full-time position requiring 6 days of work per week, with variable shifts. We offer a competitive compensation package and opportunities for growth and development.