IT HELP DESK | SQL & MICROSOFT | PIEDMONT & REMOTE | SHIFT-BASED | €30–33K + BENEFITS IT Technician – Help Desk Support (Hybrid after 6 Months)
We are seeking a proactive IT Technician to join the Software Help Desk team of a leading industrial and operational company. This organisation is renowned for delivering innovative, technology-driven solutions to clients across multiple industries, including automotive, retail, and manufacturing.
Provide 1st level support for help desk software (typically 2nd level in the market).
Perform technical troubleshooting on SQL, Microsoft systems, and full-stack environments.
Maintain accurate ticket documentation in the company CRM.
We are seeking professionals with strong knowledge and skills in:
IT infrastructure and full-stack environments
SQL and relational databases
Microsoft systems and collaboration platforms (SharePoint, Microsoft 365, etc.)
Network protocols (TCP/IP), basic networking, and VPN
Salary: €30k–33k, plus additional earnings from shift work and overtime (€4–5k potential).
1k per year in services such as travel, fuel, gift cards, or restaurant tickets.
Initial training and onboarding in Piedmont are critical for the first 6 months.
Flexible and able to work shifts, including evenings and nights.
Shift work: 8:30–18:00, with availability to cover 14:00–22:00 or 18:00–02:00 as needed.
After 6 months, 1 day per week remote working is available.