Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry‑leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.Technical Account Manager (TAM)Black Duck, the 2025 leader in Gartner’s Magic Quadrant for Application Security, is seeking an experienced Technical Account Manager (TAM) to lead strategic collaboration with our most important customers. TAMs are essential drivers of the customer experience, ensuring our solutions are adopted, embedded into CI/CD workflows, and leveraged to manage software risk effectively.TeamThe Black Duck Technical Account Management team partners with customers to accelerate adoption and maximize the value of our technology. TAMs work closely with internal teams to ensure our solutions are seamlessly integrated into customer pipelines, enabling secure, high‑quality software development at scale.Our CultureAt Black Duck, we foster a collaborative and inclusive environment where every team member is empowered to make a difference. We value continuous learning, innovation, and diverse perspectives. Our team thrives on open communication, mutual respect, and a shared passion for excellence. We celebrate wins together and support each other through challenges, creating a strong sense of purpose and camaraderie.Growth OpportunitiesJoining Black Duck means investing in your professional growth. We offer specialized training, mentorship from industry leaders, and opportunities to work on cutting‑edge projects. You’ll expand your technical and leadership skills while helping customers transform their software development practices.What You’ll DoPrioritize, Escalate, and Resolve technical product IssuesProvide Industry Specific Compliance / Regulatory GuidanceRole‑specific training for developers, testers, product teams, and security administratorsDrive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflowsEnsure value realization by optimizing technology usage, managing complexity, and promoting best practicesAct as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategyAdvocate for customers internally, orchestrating resources and prioritizing needs to drive outcomesIncrease customer efficiency by proactively resolving challenges and enabling faster time‑to‑valueFoster community and knowledge‑sharing across customer teams and internal stakeholdersYou’ll HaveStrong knowledge of application security, vulnerabilities, and open‑source licensingHands‑on experience with CI/CD and DevOps toolsSoftware development experience in languages like C/C++, Java, or C#Proven ability to influence and guide customers through technical transformationExcellent communication, relationship‑building, and project management skillsAt least 7 years in a customer‑facing technical roleAbility to travel up to 25% as neededBachelor’s degree in Computer Science, Engineering, or a related STEM fieldPreferred QualificationsSuccessful track record as a TAM, solution architect, or sales engineer in AppSec or DevSecOpsSecurity certifications (e.G., CEH, CISSP, CSSLP)Experience with enterprise‑scale web development and microservicesMBA or Master’s degree in a technical or management fieldBlack Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.#J-18808-Ljbffr