Discover your Calling
We are recruiting for a Sales Executive position to join the team at Castiglion del Bosco, A Rosewood Hotel. As Sales Executive, you will play a key role in driving the success of our marketing initiatives, aligned with our strategy to deliver revenue targets and enhance brand image.
Essential Duties and Responsibilities
- Provide an administrative support role for the sales managers and assist in implementing the sales strategy as set by Sales Managers and ADOSM
- Respond quickly and efficiently to all incoming sales enquiries, by telephone and email with tailor‑made proposals and to follow up all enquiries
- Promote our facilities to new and existing clients through a pro‑active approach
- Maintain and develop contact with professional bodies and potential clients through attendance at networking events and promotional events
- Conduct site inspections with clients and agents and to plan and attend familiarization trips
- Record the progress of all enquiries and translate into a monthly report, including source of business trends, enquiry conversion rates, future predicted sales and other reports as directed by the sales manager
- Prepare FIT agreements and maintain relationships with key accounts
- Liaise at all times with all team members and work as a team to reach targets set by the ADOSM
- Use Cevent and to conduct the GRC and use Delphi
- Strive to achieve upselling/cross‑selling goals
- Take an active role in daily handovers - contributing and communicating relevant issues
- Handle any guests’ problems or complaints in an understanding and hospitable manner
- Liaise to the other operational departments for any arrangements necessary to our guest
Job Requirements
- 2 years, previous experience in 5* Hotel
- English Level B2/C1
- Have a thorough knowledge of the PMS systems, such as Opera, Sales and others
- Attitude for attention to details and excellence
- Strong persuasive communication, negotiation, problem solving and resilience skills
- Linguistic/Humanistic Education preferred
Retribuzione lorda mensile: € 1.800,00-1.950,00
Being part of the Rosewood team means that learning and development opportunities are available and with the hotel being a key part of Rosewood’s global expansion plans, this role could be a steppingstone to exciting international career opportunities.
