⚠ PLEASE READ BEFORE APPLYING ⚠
🔸Fluent level of Italian and English is required.
🔸 You have a valid Driver license
🔸 Please submit your CV in English
**YOUR MISSION** 🚀
As Account Manager, you will be responsible for managing a portfolio of customers with a revenue stream in the region. You will be responsible for executing CHEP’s business strategy and well as developing as implementing specific account plans. Key objectives of the role are to protect existing customer revenue, meet business growth targets and increase customer satisfaction. An additional focus is required on First & Last Mile Solutions and Transport collaboration in order to identify opportunities and promote/develop new projects
** YOUR GOALS ** 🎯
* Manage CHEP’s relationship across a portfolio of CHEP customers
* Identification and conversion of growth opportunities.
* Build networks and relationships with stakeholders at all levels within customers’ supply chains, procurement, marketing
* Develop and implement joint strategic plans with key customers addressing topics such as growth, cost reduction, sustainability and ease of business.
* Drive improved customer experience and engagement.
* Manage commercial tender and contract negotiations with customers
* Implement category & value proposition approach with customers in own portfolio
* Identify opportunities for Customer transport collaborations for growth and retention initiatives; implement the sustainability strategy with customers in own portfolio
* Identify opportunities for FMS/LMS and implement FMS/LMS strategy with Customers in own portfolio
* Manage negotiation with customers to solve disputes and reduce DSO
* Implement joint actions plan with retail team in order to increase retailers CHEP share
* Execute audit program in line with CHEP annual audit plan.
* Use agile methodology in approaching new customer solutions and be comfortable to work in matrix and in a remote environment
** WHAT WE ARE LOOKING FOR**🔎
* 3-5 years experience in a customer facing, field-based role,
* Industry experience in FMCG,
* A business-related degree would be desirable but is not essential
* Analytically minded with great attention to detail.
* Strong networking, relationship building and inter-personal skills
* Excellent commercial negotiation and presentation skills.
* Excellent negotiation skills with demonstrable examples of success.
* Worked with financial measures and KPIs.
* Team player with the ability to work on own initiative.
** WHAT WE OFFER ** 💙
🔹 Attractive salary plus annual bonus based on Performance,
🔹Company car
🔹Lunch Voucher
🔹 Flexible Working of hybrid model,
🔹Opportunity to take part in the Brambles share programme
🔹 Monthly Webinars around Technology, Supply Chain, Mental health, etc.
🔹 Get a referral bonus sharing the best Talent around you,
🔹 A personal growth plan with a focus on training and coaching, a place for you within an international organization where there is a family business atmosphere