Internal sales executive (san giuliano milanese)

Job PurposeInternal co‑owner of accounts with FSE / IKAM for the largest accounts delivering customer satisfaction and developing new sales opportunities. Key account management for a defined set of mid‑sized partners across the TD SYNNEX portfolio;
incentivised based on total portfolio.Responsibilities
Maximizes call potential and outcomes using a number of different sources to gain information on customerGenerate new business opportunities by planning outbound calls to customersHave a conversation with customer around a solution/product areaOffer recommendations to enhance the value proposition by collecting information from the customer to understand the business requirementsAchieve monthly/quarterly revenue and margin targets for the aligned customer/segmentBuild excellent customer relationships through proactive engagementDevelop partner relationship (incl. account planning, cross‑selling, etc.)Provide, sell and negotiate product information, pricing, special offers and promotionsAttainment of key performance indicators (KPIs) such as daily talk time and outbound callsSell the benefits of using TD SYNNEX and the company value propositionIdentify project opportunities and engage with BDM/ISS if specific product/vendor knowledge is requiredEngage in active inside selling and intelligent project fishing;
manage customer backorder along specialist knowledgeGenerate and own a pipeline of deals in TD SYNNEX’s CRM system, which is regularly reviewed and updated and ensure active closure of opportunitiesProvide accurate and timely quotations to customersEnsure TD SYNNEX maintains service level agreements with customersManage customer backorder expectations and reportingProactively develop relationships with key internal and external contactsEnsure CRM system is well maintained and provides correct customer information
Knowledge, Skills and Experience
1‑2 years of experience in sales or equivalent educational backgroundNumerate with good attention to detailExcellent telephone mannerPriority management and planning skillsStrive to achieve set targetsUnderstands sales processEffective communication skillsGood relationship buildingWorking knowledge of Microsoft Word, Excel, OutlookIdeal candidates will have previous experience of IT systems for quotation, order entry, CRMIT industry knowledge would be desirable but not essential
What's In It For You?
Elective benefits: tailored to your country to best accommodate your lifestyleGrow your career: accelerate your path to success with formal programs on leadership and professional development, and many on‑demand coursesElevate your personal well‑being: boost your financial, physical, and mental well‑being through seminars, events, and our global Life Empowerment Assistance ProgramDiversity, equity & inclusion: valuing every voice is how we succeed and promoting inclusive education, meaningful peer‑to‑peer conversations, and equitable growth and development opportunitiesMake the most of our global organization: network with other new co‑workers within your first 30 days through our onboarding programConnect with your community: participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events, and environmental and social initiatives
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