Job ID: 3078644 | Amazon Fulfillment Poland sp. z o.o.
When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.
Key job responsibilities
* Promote a culture of safety and wellbeing
* Analyse and implement corrective actions to ensure quality and productivity are at consistently high levels, and business objectives are met across all shifts
* Support and lead a team and handle administrative work alongside building and supporting a strong team culture
* Analyse performance and suggest process improvements to optimise work and improve customer service
* Collaborate with other managers to standardise shift processes
A day in the life
You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
About the team
Customer Fulfilment (CF) is the foundation of Amazon’s operations, handling a large volume of orders daily. CF teams are based in Fulfilment Centres, which are the heart of Amazon’s fast-paced Operations network. We manage dynamic inventory and facilitate speedy deliveries round the clock. The work spans a diverse range of roles, including product handling and data analysis to support smarter decision-making across the business.
BASIC QUALIFICATIONS
* University degree (Bachelor's or Master's), completed before start date
* Advanced proficiency in written and verbal English and local language
* Relevant experience in performing data analysis
PREFERRED QUALIFICATIONS
* Currently enrolled in or recently graduated with a Bachelor’s or Master’s degree in Supply Chain, Business/Management, Engineering or a related field
* Experience communicating with a wide range of stakeholders, including peers and leadership
* Experience in a logistical working environment
* Experience using MS Office (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. We are committed to protecting your privacy and the security of your data as part of our candidate process.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodation during the application and hiring process, please refer to our accommodations information during recruitment.
Note: This job posting was updated periodically as part of ongoing hiring processes.
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