Overview
Casa Brera a Luxury Collection Hotel belonging to Marriott International is currently recruiting F&B Support Experts Commis de rang for our ROOM SERVICE to join a team of modern and authentic hospitality professionals in the newest luxury lifestyle hotel in Milan. Reporting to the F&B Outlets Manager the role will cover any tasks related to the F&B service mainly in the Room Service but you may be supporting any of our four outlets. This is a full-time position 5 nights a week with 2 days off. The starting date is estimated in July.
About us
Casa Brera is an unexpected gateway in the heart of Brera.
Reinterpreted by Studio Urquiola Casa Brera features 116 sophisticated guestrooms including 15 suites and the Milanese Suite. Hidden behind a rationalist facade you will find a world of international elegance transcending the traditional hotel experience. Our hotel promises cosmopolitan luxury authentic lifestyle and a timeless Milanese elegance.
A culinary hub here flavors and sounds from different places seamlessly interlace. Odachi showcases authentic Japanese cuisine in a cosmopolitan setting while those looking for a truly Italian experience can indulge at Scena. Living is a welcoming space for guests to socialize over aperitivo and Milanese light bites. By night the rooftop sky bar transforms into an unmissable destination with a pool and lounge areas providing the perfect spot to soak up the energy and skyline of the city.
Join Casa Brera the new place to be in Milan where an authentic and modern team crafts unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.
The impact you’ll make
Breakfast lunch or dinner the best meals aren’t just made by our brilliant chefs. Theyre made even more memorable by the great service our guests enjoy. As one of our F&B Service Experts you’ll make sure you know every dish on the menu so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are served quickly efficiently and with a smile - and if there are any issues you’ll deal with them right away. Thanks to you our guests will feel well-fed happy and wanting to come back for more.
Connect your passions with a rewarding opportunity
You're a food and beverage enthusiast who really enjoys making others feel at home. When you work with us you’ll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business opening yourself to various career options. No matter your path we’ll make sure you feel right at home.
You may work in any of our outlets thus widening your F&B service knowledge. And this is just the beginning. We believe in the potential of our talents and we will do our best to make them grow in our Company.
Join a newly opened lifestyle luxury hotel
Working in a newly opened luxury lifestyle hotel is an incredible opportunity to gain strong expertise in hospitality and a great exposure to Marriott International EMEA leaders. This can remarkably accelerate your career growth within the company and provide you the right tools to be involved in other openings at national and international level. It is indeed a challenging experience but surely a rewarding one!
What you’ll do
* Prepare and set up trays and trolleys for in-room dining service according to hotel standards.
* Deliver orders to guest rooms in a timely courteous and discreet manner.
* Assist guests during the in-room dining experience ensuring personalized and high-quality service.
* Collect trays and trolleys from guest rooms within the expected timeframe while respecting guest privacy.
* Keep the Room Service pantry workstations and equipment clean and organized.
* Coordinate with the kitchen bar and stewarding team to ensure smooth service flow.
* Report any technical issues or special guest requests to the supervisor.
* Maintain a professional and discreet demeanor in line with luxury hospitality standards.
What you’ll need
* Passion for the luxury lifestyle hospitality industry.
* A warm people-oriented demeanor and a team-player attitude.
* At least intermediate knowledge of Italian and English.
* A safety-first approach.
* Positive outlook and dependability.
* Previous experience in similar roles is an advantage.
What we offer
* A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.
* Part of Marriott International the largest hospitality brand in the world — this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
* World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.
* Work alongside some amazing talent - award winning experienced hospitality professionals.
* Discounted room nights meals and spa access in more than 9000 hotels worldwide - because your wellbeing means so much.
* Discounts for your friends and family.
* 5 euros breakfast when staying at any of our European hotels.
* Performance and Recognition programs.
* Wellness and sustainability initiatives.
You’re welcomed here
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.
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