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* EcoFlow was born out of the dream of a group of battery engineers in 2017. Amid the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions.
* EcoFlow Europe is now actively participating in the innovation of residential energy storage and use technology, bringing Smart, Flexible, and Reliable residential power solutions to thousands of homes.
Our Vision:
Our vision is to power a new world. It's a call to the future—an aspirational, technology-driven, eco-friendly future shared by everyone.
Our Mission:
Our mission from day one is to provide smart and eco-friendly energy solutions for individuals, families, and society at large. We are, were, and will continue to be a reliable and trusted energy companion for users around the world.
Your career with us:
At EcoFlow, we are all innovators with a diverse set of backgrounds, skill sets, interests, and needs, united in the mission to Power a New World. Here, you will:
* Find reliable peers, savvy mentors, and see new career perspectives;
* Meet new challenges, solution possibilities, and chances to show yourself;
* See wider, grow faster, and to be outstanding.
We're now looking for a Presales Engineer. This position is full-time and remote from Italy.
* Support business development in generating more leads through roadshows or workshops.
* Act as the technical expert during sales pitches and meetings by handling all technical communication and introduction of solutions.
* Build and maintain relationships with EcoFlow partners. You build trust thanks to your in-depth technical knowledge as well as understanding of client requirements.
* Prepare technical materials/presentation slide decks required for pre-sale support.
* Ensure all business partners of EcoFlow have a clear understanding of the key USPs of EcoFlow products & services through effective product training and close interaction.
* Collect valuable feedback & insights from clients and partners and work closely with the R&D team to continuously improve EcoFlow products.
* Provide insights and suggestions based on your technical know-how, helping partners to customize solutions for commercial success.
Your profile includes:
* Bachelor's degree or above in science or engineering. Electrical engineering, electro-mechanical equipment, or related fields are preferred.
* At least 3 years of experience in customer communication and pre-sale technical support roles. A minimum of 3 years working experience in the Residential Energy Storage industry is preferred.
* Strong self-drive and proactiveness, able to work independently as well as in a team across diverse departments.
* Great communication skills, enjoys customer-facing roles, and is comfortable delivering training to groups.
* Ability to listen and understand customer needs, as well as think and find solutions independently.
* Natural interest or passion in this industry is a huge plus, along with willingness to continuously learn and the capability to grasp new and complex information quickly in a rapidly changing environment.
* Fluency in English and Italian is necessary; knowledge of other languages such as French, Polish, Dutch is a plus.
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