Pubblicato il Pubblicato 16h fa
Mansioni della posizione
Hercle is a fast-growing fintech building institutional-grade infrastructure that bridges fiat, stablecoins, and digital assets, enabling cross-border transactions at scale and in real time.
Serving over 200 clients globally, Hercle provides banks, brokers, payment service providers, and fintechs with seamless solutions for cross-border payments, trading, and treasury management.
People here are self-starters who take initiative and help each other succeed.
If you’re curious, driven, and excited to build the future of finance, we’d love to meet you.
We’re looking for a Key Account Manager to join our team and take ownership of a portfolio of strategic B2B clients. This role sits at the crossroads of commercial and operational work. 3-5 years of B2B account management experience required, ideally in fintech, payments, or financial services.
Drive renewals and identify upsell and cross-sell opportunities within your existing book of business.
Understand each client’s business needs and work cross-functionally with Product, Operations, and Compliance to ensure they get the most out of Hercle’s solutions.
Commercial Reporting: Track account health, usage metrics, and revenue performance, flagging risks early and presenting clear pipeline updates to leadership.
Market Feedback: Gather and relay client insights to internal teams to inform product and service improvements.
3-5 years of experience in B2B account management, client success, or a closely related commercial role
~ Proven track record of managing and growing complex client relationships and revenues
~ Strong commercial mindset: you understand how to identify and develop revenue opportunities within an existing account base
~ Comfortable working with a data-driven approach to customer metrics
~ Excellent communicator, able to engage with both technical and non-technical stakeholders, senior management and c-level executives within customer organisations
~ Fluent in English; proficiency in one or more European languages is a plus
Background in fintech, payments, crypto, or financial services
Familiarity with CRM tools (HubSpot or Salesforce)
Can use AI for data automation and reporting
You’ll be building the commercial foundation of a company that’s moving fast across multiple markets, and the work you do will be visible, immediately.
By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. By submitting this application, I agree that my personal data will be processed in accordance with Hercle’s Candidate Privacy Notice
