PAt Global Blue, we firmly believe that enhancing the shopping experience drives performance. /ppOur mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business. /ppAs a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022 / 23. /ppOur diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another. /ppTogether, we innovate, create, and strive towards a brighter future for the businesses we serve. /ppWith Global Blue, enjoy the journey. /ppbWhat you will do. A glimpse in your role : /b /ppWe are specifically looking for someone who has hands-on experience in design and production of the following : /ppImprove merchant's knowledge and expertise with our services by providing trainings to client's staff /ppbOffer intensive support including product instructions. /b /ppConstant communication with customers to increase the level of meeting their needs and satisfying expectations /ppProactive development and management of business relationships at store level /ppAchieve sales targets taking corrective action when result materially deviates from expected /ppAction plans and in-Store visits in line with the company’s strategy /ppProcessing and presentation of business statistics and insights /ppGuarantee the optimal execution of in-store promotional plans and activities, according to the defined plan /ppDeliver to the stores the activities have been agreed with the customer /ppDocument in CRM all merchant's specific information and activity done. /ppKey competencies to empower your journey. You'll drive towards success if you have : /ppBackground and Education /ppUniversity degree is a plus /ppb1 - 2 years’ sales experience /b /ppTrade Marketing background and Services or Retail field knowledge will be a plus /ppAnalytical and planning capability /ppGood Communication and influencing skills /ppGood English knowledge /ppSpecific skills and knowledge /ppGood customer orientation. /ppAbility to create personal relationship /ppProblem solving attitude /ppBasic knowledge of MS Office products /ppTogether, we go further : /ppHybrid work flexibility /ppHands-on learning in luxury retail, technology, and data-driven marketing. /ppbFun team-building activities, workshops, and social events. /b /ppAt Global Blue, we foster career growth through internal mobility, a multicultural environment, and an Agile Working Model that supports work-life balance and team spirit. Committed to sustainability, we prioritize positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we focus on client satisfaction, collaboration, innovation, and value creation. As forward thinkers, we embrace open dialogue, continuous learning, and shared success to shape the future while delivering tangible results. /ppFeels like you? Explore further! /ppLet’s write the future together : apply now /p #J-18808-Ljbffr