Ph3About the Role: /h3 pAs our KAM for Lombardia region your main objective will be to promote the company's product sales. In this role, you will be accountable for providing effective customer service using knowledge of the company's products and services to ensure we meet customer needs. /p pOn this role, you will work closely with key external business partners and internal stakeholders. /p h3Responsibilities: /h3 ul liMaximizing sales and profit through the sale of implants and related products and solutions against the agreed sales plan. /li liConduct operations of the sales role in line with internal procedure as well as external regulatory guidelines. /li liStrong understanding of the operation of our products, features and benefits. /li liYou must have an understanding of the market and the competition so that you can explain how our products are superior. /li liAssist in the build and development of our brand locally, in line with the global marketing strategy. /li liCommunication with Supply Chain for the correct supply of promotional materials. /li liTracking pending orders and offering substitutions to customers. /li liReview together with customer Care orders received from customers and resolve any discrepancies. /li liCommunicate to Customer Care any special conditions of an order or a customer so that it can process orders in accordance with our terms and conditions of payment and orders are sent in a timely and appropriate manner to customers. /li liWork closely with Marketing to meet and exceed internal and customer expectations. /li liReport field visit accurately working on providing insights to the territory manager in order to get orientations. /li liSegment his customers in several categories with very detailed information. /li liPoint of contact of his customers when it comes to providing the best possible service for any kind of issues the surgeon might have. /li liBe a business partner for his customer to help him grow his activity and revenue. /li liGo in the operating room with customers to create strong relationship, understand their needs and providing helpful advice when using our products. /li /ul h3Requirements: /h3 ul liMinimum 5 years of experience in the area of Sales in medical devices. /li liMinimum 4 years of experience working with plastic surgeons in public and private sector. /li liNative Italian and professional English languages. /li liAbility to work on field and travel around Lombardia region. /li liAbility to develop, maintain and strengthen relationships with other people both inside or outside the organization. /li liAbility to work with CRM. /li liUsed to work with reports of field visit, segmentation and sales force effectiveness KPIs. /li liStrong presentation skills. /li liProblem solving mentality and proactively addresses work-related problems. /li liBeing dynamic, structured and persistent. /li liCapable of being influential, courteous and have good discussion making skills. /li liAbility to work in team. /li liStrong verbal, written and listening communications skills. /li liStrong ability to follow up and execute. /li liSense of priority and good organizational skills. /li liCustomer Service oriented person. /li liAbility to sell but also to offer business solutions to his customers. /li /ul h3Benefits: /h3 ul liInteresting competitive compensation plan. /li liMeal Vouchers. /li liPension scheme. /li liHealth insurance and Life insurance. /li li28 days of annual vacation. /li liBirthday day off. /li liHealth Wellbeing; reimbursement of up to 400 EUR per year for health wellbeing activities. /li liA lot of autonomy freedom. /li liEmployee assistance program (EAP) – this service offers you and your family support with any work or personal issue, including short‑term professional counselling and connecting you to local resources to help you manage emotional, practical or physical needs. /li liWorking for a thriving multinational that is financially very healthy growing fast. /li liWorking in an international environment with different cultures. /li /ul p-------- Please submit your resume in English -------- /p pImportant Note : This job description includes the necessary aspects required to evaluate this job position. It should not be used as a comprehensive list of all responsibilities, skills or functions. /p pAt Establishment Labs we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace. /p /p #J-18808-Ljbffr