Position Summary
Support the Italian market by ensuring efficient customer service, order management and coordination of marketing activities, acting as an operational link between customers, sales team, and internal/external stakeholders.
We will offer to the candidate and apprenticeship contract, during which they will benefit from internal and external training in order to develop their skills and competences in the role.
Marketing Coordination
Support the execution of campaigns, launches, and promotional activities
Coordinate activities with internal teams (sales, product, communication)
Interface with external agencies
Sales Back Office
Process and monitor orders in SAP
Manage quotations, order tracking and reporting
Coordinate with logistics, production, and finance
Customer Service
Manage customer inquiries, orders, and follow-ups
Handle claims and service issues in coordination with sales
Required Experience / Skills
Bachelor's or Master's in Marketing & Communication, Economics, Business Administration
Knowledge of marketing and sales principles
Knowledge of marketing and communication tools, ex. Canva
Data analytics and management
Fluent in English (written and spoken)
Computer literate with knowledge of all Microsoft Office Applications
Knowledge of SAP considered a plus
Key Competencies
Strong organizational and communication skills
Customer-oriented mindset
Can-do attitude and hands on approach
Attention to detail and reliability
Proactive and solution-driven approach
Ability to manage multiple tasks and priorities
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