PpArea: Front Desk /ppLocation: Carmignano, IT /pp“The world is yours with Meliá” /ppDiscover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family. /ph3Benefits /h3pbMy MeliáRewards: /b Participate in our exclusive loyalty program, enjoying unique benefits and advantages. /ppbMy MeliáBenefits: /b Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. /ppbSeasonal Job - March to October /b /ppbStaff House Available /b /ph3Job Summary /h3pTo manage properly all the activities related to Front Office Department /ph3What will I be doing? /h3ulliCheck-in and check-out hotel guests in a timely and professional manner. /liliProcess all payments according to established procedures. /liliWelcome guests in a friendly, prompt, and professional manner. /liliRegister guests, issue room keys and provide information on hotel services and room location. /liliUp-sell rooms when possible, to maximize hotel revenue. /liliAccurately process all cash and credit card transactions in accordance with established procedures. /liliCommunicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. /liliRespond appropriately to guest complaints. /liliMake appropriate service recovery gestures in order to ensure total guest satisfaction. /liliPerform other duties as assigned. /liliCollaborate on Guest Experience tasks. /li /ulh3What are we looking for? /h3ulliCandidate must be available to work various shifts including mornings, evenings, nights, weekends and/or holidays. /liliMust be fluent in English; other languages are preferred. /lili1-year experience in a fast environment in the same or similar position in a hotel/resort. /liliPassionate for Hospitality and with a strong attitude to interpersonal relationships. /liliKnowledge of Opera Cloud would be a plus. /liliExcellent discounts through our global program My Melia Reward for you, your family, and your friends. /liliMany development and advancement opportunities as part of our global Melia Hotels International family. /liliTraining and learning academy through eMelia, with the opportunity to learn up to 12 different languages to support your growth! /liliA variety of social events and activities focused on diversity and inclusion, creating opportunities to celebrate, as "We\'re Social!" is one of our values. /li /ulpAt Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. /ppWe promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company. /ppAdditionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible. /ppTo protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page. /ppIf you want to be “Very Inspiring People”, follow us on: /p /p #J-18808-Ljbffr