A leading eyewear company in Italy is seeking a Customer Journey Ops Manager to analyze and improve customer journeys across various brands and markets. This hands-on role requires 6-8 years of experience in E-commerce or Digital Operations, strong analytical skills, and the ability to work cross-functionally. You'll be responsible for identifying inefficiencies and proposing enhancement initiatives while closely collaborating with multiple stakeholders. The position offers access to extensive professional development programs and flexible working conditions.
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