Sr. Reliability Product Manager-Tech, Infrastructure Reliability & QualityJob ID: 10376255 | Amazon Data Services, Inc.As a Senior Reliability Product Manager - Tech, you will create and drive the development and implementation of predictive maintenance solutions for electrical and mechanical data center infrastructure equipment from concept to at-scale global implementation. This role will focus on leveraging data and analytics to optimize data center maintenance and prevent downtime.Key Responsibilities
Engage with internal and external Amazon customers and support teams to gain insights and capture critical maintenance needs for data centers.Utilize those insights to identify specific product requirements, create a product vision, and own the product development roadmap for predictive maintenance solutions across our data center portfolio.Coordinate between multiple teams to develop compelling business cases to substantiate business value, define product prioritization, and outline budget and resources required to implement product roadmaps.Drive continuous advancements and improvements within our data center maintenance, and communicate technical direction to Management.Own and drive the complete product lifecycle from idea conception through implementation and wide scale deployment to eventual deprecation.Analyze product performance metrics and customer feedback to drive continuous improvement.Work independently in a high‐pressure environment with all levels of leadership and exercise sound judgment where clear guidelines may not exist.
Basic Qualifications
Bachelor's degree in management, business administration, economics, engineering, or marketing.5+ years of end-to-end product delivery experience.5+ years of technical product or program management experience.5+ years of relevant work experience in or working with mission critical facilities.
Preferred Qualifications
7+ years in product, program, and/or technical leadership for large scale strategic initiatives in the data center infrastructure domain.Master's degree in Engineering, product marketing, or business development.Experience writing documents on business requirements for new products, product development proposals, process improvement initiatives, and/or product roadmaps.
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