San Clemente Palace Venice is looking for a Hotel Reservations Agent based in VeniceQUALIFICATIONSGood command of Italian ad EnglishKnowledge of French and German are a plusGood Opera PMS knowledgePrevious experience in a 5 Star luxury hotel Previous customer related experienceVery good communication skillsAdvanced knowledge of MS Office progamsOTA extranet knowledgeHighly responsible and reliableStrong interpersonal and problem solving abilitiesAbility to focus attention on guest needsResidence permit in ItalyMAIN RESPONSIBILITIESReview daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability.Ensure clients’ satisfaction and adherence to hotel's service standards.Follow internal credit policy.Follow up on lost business and bring information about them to the knowledge of the department superiors.Spot-check reservations made the previous day and check all VIP arrivals.Responding and making test calls, fulfilling LQAABOUT SAN CLEMENTE PALACESan Clemente Palace Venice is located on the private island of San Clemente, only ten minutes from Piazza San Marco with hotel's complimentary boats. Received many important awards like the Best Hotel in Venice from Conde Nast Traveler, this exclusive retreat guarantees peace, tranquillity and privacy with its 190 rooms and suites overlooking the lagoon and the centuries-old park. Its three restaurants offering exceptional interpretations of iconic Italian and Venetian cuisine, the hotel’s proximity to Venice, and the unique combination of conference rooms and outdoor areas, make San Clemente Palace the perfect choice for outstanding events and weddings. The outdoor swimming pool, Longevity SPA and Fitness Center creates a rejuvenating and resort experience for its guests.IMPORTANTESaranno presi in considerazione solo i curriculum di candidati idonei con CV aggiornato e foto recente, tutti gli altri, verranno inseriti all’interno del nostro database per future esigenze di compagnia.