Ph3Italian Speaking Airline Support Agent (Relocation Bonus Career Growth!) /h3 pbLocation: /b Malta (On-Site) /p pbEmployment type: /b Full-time /p pbLanguage Requirements: /b Italian C2, English B2 /p h3Responsibilities /h3 ul liAssist customers with a wide range of airline‑related queries. /li liProvide solutions and support over multiple communication channels, including phone, social media, chat, and email. /li liEnsure high levels of customer satisfaction and professionalism. /li /ul h3Qualifications /h3 ul liNative‑level fluency in Italian, with proficiency in English. /li liStrong communication, writing, and listening skills. /li liPrevious customer care experience. /li liComputer literacy; possession of an ECDL certificate is preferred. /li liFlexibility to work on a rotating schedule, Monday to Sunday. /li /ul h3Benefits /h3 ul liCareer progression and development opportunities. /li liGym packages, mobile schemes, and staff discounts. /li liMonthly events, free on‑site parking, and access to an in‑house canteen. /li liKPI bonus of up to €2,500 annually, based on performance. /li liLanguage allowance of €3,000 annually for Italian speakers. /li /ul /p #J-18808-Ljbffr