About us: Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities! We live our motto BE YOURSELF. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us - just be who you are. In our colourful and somewhat crazy team - the Leonardo Family - your motivation, your opinion and your ideas are in demand. What we offer: - Temporary contract - Discounts on accommodation and in Fattal Hotel Group restaurants. - Holiday and Christmas bonuses - other special bonuses possible - Europe-wide networking via the internal employee app "LEAPP - Support in balancing work and family life - Training and development programmes in our Leonardo Academy - Team events Your Profile: - BE YOURSELF - Be authentic and yourself - Bachelor’s degree in Hotel Management or Tourism studies - Hospitality is in your veins - At least 1-year experience as front office agent or reception - Sense of responsibility, ability to work in team, resistant to stress - Flexibility in working early, late and night shifts - Very good language and writing skills in English and Italian, other languages are a plus Your Main Duties: - You make sure the guests feel at home, by providing the best personal service - Handling the check-in and check-out operations - Handling administrative tasks - Providing guests with information they may need about the hotel and town of Milano - Answer phone calls Your Contact Person: Sabrina Ligi HR Manager Leonardo Hotels Italy & Hungary T: 39 02 31817 0 Leonardo Milan City Center Via Messina 10 20154 Milano