About the Role
City Wonders is a leading tour operator which differentiates itself through innovation, unique products, quality, and unparalleled customer experiences in major European and American destinations. We seek a passionate and experienced tour Product Manager to oversee tour products in Rome and Vatican.
What the Successful Candidate Will Be Responsible For Every Day in City Wonders
* Research and identify opportunities, including new products, tweaking existing products, and growth areas
* Build and maintain strong relationships with venues and vendors as assigned
* Negotiate deals with venues and vendors for optimal business terms, economic conditions, and benefits for City Wonders customers
* Onboard/update venues, vendors, and products within your territory
* Collaborate with team members and stakeholders within the company
* Analyze and continuously improve product performance based on customer satisfaction, volume, profitability, and other metrics that are important to the company
* Work with the Purchasing Team to forecast and secure admission inventory for tour products in your territory
* Monitor product competitiveness in the marketplace
* Achieve or exceed revenue targets for products in your territory
* Keep a pulse on leisure travel trends that impact your territory and recommend necessary actions
Key Skills and Experience
* 3 years' prior experience in product development with a focus on tours and activities is required. Candidates without previous experience will not be considered.
* Passion to manage great travel products in your territory, including recommendations, initial calls, negotiating, contracting, onboarding, and performance
* Exceptional listening, relationship building, communication (both spoken and written), and presentation skills
* Strong analytical and negotiating skills
* Proven track record for delivering results
* Self-motivated and the ability to work both remotely and as part of a team
* Well organized with good time management skills
* Positive "can
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