**Sales-Oriented Receptionist**
**About Us**:
Paragon 700 Boutique Hotel & Spa is a luxurious 5-star boutique hotel known for providing exceptional experiences, personalized service, and a unique blend of elegance and comfort. Our goal is to ensure every guest feels special, and we pride ourselves on delivering unforgettable stays. We are currently looking for a dynamic, **results-driven**Receptionist with a strong sales orientation to join our talented team.
As a Back Office agent, you will play a pivotal role in managing the day-to-day operations of our bookings while actively contributing to the hotel’s revenue growth. This position requires a hands-on, guest-centric leader with a proven track record in sales and a passion for hospitality gained **in Italy** and abroad.
**Key Responsibilities**:
- **Front & Back Office sales Management**: Analyze market and industry trends to identify growth opportunities..
- **Sales Leadership**: Proactively identify opportunities to drive hotel revenue, including upselling room types, packages, and services.
- **Team Building**: Guide and motivate front office staff to provide exceptional guest experiences, focusing on both service excellence and sales performance.
- **Revenue Management**: Collaborate with management to optimize room rates, occupancy, and overall revenue.
- **Goal**: Contribute to company growth by proposing new approaches and strategies
- **Reporting & Analysis**: Monitor key performance indicators (KPIs) and prepare regular reports on front office performance and sales targets.
- **Collaboration**: Work closely with other departments (e.g., housekeeping, food & beverage, sales) to ensure revenue growth. You will report directly to the owner.
**Qualifications**:
- 3+ years of experience in the same role in a **Boutique Hotel (maxi 30 rooms)** or similar environment.
- Be familiar with the **Italian**administration
- Strong sales acumen, with a proven ability to drive revenue through upselling and identifying sales opportunities.
- Exceptional leadership, communication, and interpersonal skills.
- A passion for hospitality, with a focus on creating memorable guest experiences.
- Strong problem-solving abilities and the ability to stay composed under pressure.
- Knowledge of Hotel Management software of **Direct Holiday PMS and SimpleBooking systems** and background in revenue management is an advantage
- Fluent in ENGLISH and Italian ( minimum C1 written and C1 verbal). A third language is an advantage;
**What We Offer**:
- Tempo pieno contract; starting immediately until October 31st 2025 with possibility to extend.
- Opportunities for professional development and career growth.
- A dynamic and supportive work environment within a high-end boutique hotel.
**How to Apply**:
If you are a motivated, sales-driven hospitality professional with a passion for excellence, we’d love to hear from you. Please send your CV, along with a cover letter outlining your experience and why you’d be a perfect fit for this role
All CVs must be sent with **picture** including authorization to process personal data in accordance with EU Regulation No. 2016/679 - GDPR and will be used exclusively for the current selection.
Work Location: In person
📌 Back Office Agent
🏢 Paragon700 boutique Hotel
📍 Provincia di Brindisi